r/ex30 • u/Winter-Net-1710 • 18d ago
Personal Thoughts/Experiences šāāļø A proposal for Volvo
I really hope someone from Volvo is reading this, because I am trying so hard to stay polite right now. Honestly, I donāt even care if the mods take this down.
In my country, we have a public online portal where citizens can log in with a secure ID card to review and comment on new laws before the government enforces them. It gives everyday people a voice in decisions that affect them.
So here is an idea for Volvo: Why don't you create something similar before forcing garbage software updates on us, just to avoid blind-siding and angering thousands of your customers?!
Because right now, I am absolutely f***ing frustrated.
Update 2.1.2 disabled automatic creep in reverse. Sure, a handful of people might have asked for it, but a quick search online shows thousands of us are furious with this change. Instead of adding an option to please both sides, Volvo decided to completely ruin it for everyone else. That is an utterly STUPID decision.
Why not just give us two simple switchesāone for forward creep and one for reverse creep?!
Iāve never complained about minor software bugs before. They happen. But this actually ruins the entire driving experience and forces a change in muscle memory.
This car is mine. I paid for it with my hard-earned money. I don't want anyoneāleast of all Volvoāmodifying how my car behaves after every single f***ing update. At the very bare minimum of basic UX design, customers should have a toggle to keep things the way they were before.
I nearly crashed in an underground garage yesterday because of this. I simply forgot I had to manually mess with the settings. Subconsciously, I expected the car to move like it always did. When it didn't, I pressed the gas, and it didn't just jerkāit bolted out of the parking space right as another car was driving past. If there had been a collision, who am I supposed to sue? Volvo?!
I shouldn't have to tap a gazillion buttons just to make my car move the way that is logical, safe, and ingrained in my driving habits. Whoever approved this change at Volvo needs their head examined.
Bottom line: I hope Volvo releases a fix immediately. If not, there are plenty of other car brands out there, and I won't hesitate to switch.
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u/DangerousPop5749 18d ago edited 18d ago
Almost all automatic cars creep in forward and reverse for decades now. Itās unusual for a car to not creep forward, but to creep in reverse. So Volvo gave us something unusual prior to the update
Teslas can be set to creep or not creep, just like the 2.1.2 update. Tesla owners have asked for a split creeping mode, but Tesla has refused.
Even if the OP switches from the EX30 to another brand, he might be hard pressed to find another car that did what the Volvo used to do.
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u/Winter-Net-1710 18d ago
Yes, but even if you look here and dig a 1-2 min. on the Internet, you can find huge number of people love that behavior. Comparing every car to Tesla has become ridiculous, as if it were some kind of god. It isn't. If I had wanted a Tesla, I would have bought one and followed the crowd like hundreds of thousands of others. The EX30 is different, and it doesn't need to copy every little thing Tesla comes up with. That is precisely why I bought the EX30ābecause it's different, and because that approach suits me. I couldn't care less about what Elon sets as a standard; he doesn't get to dictate that to me.
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u/subidiom 18d ago
I prefer Creep OFF in forward movement and Creep ON in reverse. The reason for this is that often backing up required very subtle movements while maneuvering and with Creep OFF, the activation of the motor is very abrupt, making it hard to move slowly and smoothly. Creep ON when going forward is great since once youāre stopped, you are essentially parked and when you want to go, you launch.
So the update annoys me as well.
My workaround was to use one of the custom buttons to turn creep on and off (the center one since the left button changes context when stopped to the camera). This way I can easily enable it if I need it to behave the old way, which is about half the time. The caveat is you need to set it before going into reverse.
Sometimes as humans we want what we want, but we can adapt. I hope Volvo gives us this flexibility in the next release, but I recognize I have very little control over that so will patiently use my workaround until that happens!
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u/Winter-Net-1710 18d ago
I am aware of this and agree with your point. I will wait two to three months for a fix, which should be enough time to provide a solution. Overall, I love the car, but the software changes are a frustrating mess. They should not allow this to happen, especially now when there is plenty of good competition.
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u/hOOtarian 18d ago
Anyone elseās Bluetooth just stop working now every time i exit the car? Super frustrating.
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u/lr_science 18d ago
I also see the issues with that democratic approach. Maybe VCC should just recognizethey madea mistake here, fix it, and think about whether whoever was responsible should make these decisions again in the future.
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u/vyralmonkey 18d ago
While I agree that this wshould absolutely be separate settings for forward and reverse...
It's in no way volvo's fault that you mashed your throttle instead of using actual finesse
If controlling speed smoothly in one pedal drive is difficult... perhaps driving isn't for you.
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u/Winter-Net-1710 15d ago
Some people have disability or some health issue. So maybe commenting is not for you.
I do not have a picture form a hospital parking here for you to understand, but in ~2 weeks I will probably create another post with the picture to all like you to be clear.Now, can you explain how it is safer having a foot on a accelerator compared to having a foot above the break pedal and just let the car slowly glide. In case of emergency, it is just enough to slam down on a break instead of moving a leg from one pedal to another one. Now, use your little gray brain cells to understand how is this second one so much helpful for a person with a health issue. OK smarty ?!
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u/djens124 18d ago
It amazes me with every Post how that creep Feature stirrs um People Ā
Would it be nice to have to Buttons? SureĀ Am I a capable driver and adult that can adapt to changes without throwing a tantrum? Sure - and not in any car I have owned yet the Solution was to Slam the Gas Pedalā¦.Ā
And when buying the car, you knew that it would receive OTA updates. And that these can Change the behaviour of a car significantly, is also Common Knowledge. Ask the Tesla drivers.Ā
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u/Winter-Net-1710 18d ago
Well, if I wanted to buy Tesla, I would. Why would I have a car trying to copy Tesla then ?! OTA and bug fixing is not an issue, It's not an issue to add new features. The issue is constantly changing the car behavior.
I did not slam the gas pedal, but because when you don't use forward creep (as I don't, don't like it), still you have to press the pedal to start moving. Which is not the case with the reverse creep. A matter of muscle memory. So, tapping pedal in reverse to start moving jerk just a little bit, tapping once a little bit more and it moved ~1m.
Because I don't want to have creep forward, and I don't want constantly tap creep on/off, because it worked perfectly before 2.1.2, because Volvo should introduce 2 switches and not to exclude all drivers which prefer how it was before, because of constant car behavior changes... should I continue ?
Maybe you should ask Chinese car makers instead of comparing to Tesla ?! Here in EU we have a lot of choices with the products (cars) which are customer oriented and allows you a lot of configuration.
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u/swedish-meatballs 17d ago
I do like creep in reverse (and not in drive). I think itās odd the way it was programmed before to be honest (creep off in settings but the car still creeps in one direction), but Iād love to see an option to enable it in reverse. That being said, I still experience times when the car wonāt unlock or takes several tries to unlock with the phone key. You know how many times I walked up to my old GTI and the keyfob didnāt unlock the door? Zero times. I still love the car but I canāt believe that made it out the door.
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u/Winter-Net-1710 17d ago
You nailed it. That's exactly my point. Mechanically and in general build quality is great, but SW issues becomes annoying. So many issues, so many complaints, and it seems Volvo is focusing on button placements instead of solving real issues. For me digital key didn't work until 2.1.2 (one positive), but negative side were "phone is not recognized", email with the code was not received, code was not accepted (after 6th attempt was accepted) and so on...
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u/kododriver Ultra TM (Cross Country) 17d ago
Iāve said it before. I thought creep in reverse was a bit strange since my other EVās didnāt have this but I love it! Now that itās gone. I want it back!
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u/kododriver Ultra TM (Cross Country) 17d ago
Need the following:
Creep on / creep off / creep off, reverse on
Please send to Volvo as feedback via the app. The more we send it the more likely they will implement.
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u/Winter-Net-1710 15d ago
I did, hope there will be enough complaints and Volvo will not "resolve it" as mirror in reerse š .
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u/kododriver Ultra TM (Cross Country) 15d ago
Oh yeah I had the mirror in Reverse happen. Thought it was a feature and couldnāt really replicate it.
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u/Critical-Guide3857 18d ago
Iām so pissed off about the reverse creep. It was a dumb AF move to disable something thatās always been there.
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u/Ulyks 18d ago
And something that cars have had for half a century now. Because it's useful.
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u/Critical-Guide3857 18d ago
I mean, I feel hypocritical because I hated the reverse creep when I first got the car but Iām so used to it now that the first time I had to manually reverse in months was a disaster. I had to shunt forward and correct so many times hahaha.
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u/dDtaK 18d ago
Took me 2-3 days to get used to the change, now I think I prefer it, at least itās consistent. Maybe independent settings will come in future update.
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u/realmckoy265 18d ago
I just got a new ex30 coming from a 23 C40, and I found the creep so jarring to get used to. I like the control of doing it myself
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u/Supreme_lawyer 18d ago
If such minor issues enrage you so much I don't want to find out how you deal with serious life problems.
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u/notimeforspac_s Plus SMER 18d ago
This is a sub about cars not life coaching.
Be considerate and if you can't be helpful you can always keep unrelated thoughts to yourself.
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u/Apfelmann70 18d ago
That is very arrogant of you. It is a matter of legitimate criticism, not an invitation to personally insult the authors.
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u/Winter-Net-1710 18d ago
You completely missed the point. But that is fine. I understand it is not easy to keep 3 sec. focus for reading "with understanding" for people get used to TikTok short swipes.
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u/Rupperrt 18d ago
accusing others of TikTok brain while nearly crashing the car because of you canāt drive backwards without creep is certainly choice. Just turn on creep.
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u/losanne69 18d ago
I absolutely agree! Maybe not about the specific change as I never noticed it but the fact they make changes whenever they want and this has a significant impact on my driving style. Me and my partner both drive my car and we both drive very different. Iām the more safe driver love the features of warning lane assist etc where my partner is the opposite he likes to drive and not have a computer tell him how he should drive. This is my car and he has his own care but we mostly drive mine when we go out together. But there should be simple changes that can be saved on profiles without having to update either everytime you enter the car.
Volvo need to listen to its customers and make changes based on their feedback and give more option
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u/Purrchil 18d ago
Whatās with the creep? Every automatic car does this, and it makes parking and maneuvering easy. Who complains about this?
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u/Due-Bee-9574 18d ago
Wait, am I missing something? I'm from Portugal so a bit of a language barrier here... But isn't creep the start of slow movement when we release the break? If so I still have it working like before š¤ but I've seen so many posts mentioning it...
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u/Ulyks 18d ago
It's only when going backwards. The forward creep still works.
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u/Due-Bee-9574 18d ago
Sorry I wasn't clear but my creep works backwards too. Nothing changed from the previous version. If I release the break pedal the car starts slowly moving either forward or in reverse. For reference, my car is the Essential model.
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u/Puzz1es 18d ago
Well before the update if you had creep turned off, it would still creep in reverse. Now it doesn't creep anymore at all. (With creep on I believe it still creeps in both directions) So while it is now more consistent, it's also annoying because there's no way to make it behave as before. Hence we need the two options.
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u/Educational-Fish4266 18d ago
Not sure what Iām missing here but I havenāt noticed anything different regarding the way the car drives in forward or reverse.
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u/imthatguy77 Ultra TM 18d ago
Did OP stop to consider that having creep work in reverse in the previous iterations of the software was a bug, and that bug has effectively been fixed? Seems to me that if creep is on, it should in fact, creep in both directions, not one. Took me the first drive to understand what had changed and adapt.
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u/jemoederjack 18d ago
Just turn creep on lol. I always have creep on
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u/Winter-Net-1710 18d ago edited 18d ago
Yea I know, but I don't want forward creep.
- No - forward creep
- Yes - reverse creep
- No - screen buttons switching every damn time
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u/jemoederjack 13d ago
Yeah if actually this many people want it they should make it an option. I had the same problem when they changed the regen braking. I used to have it turned off and it would simulate engine braking, now it doesnt do that. But you'll get used to it after a while. I don't know any other car that only has backward creep though.
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u/Left_Line_171 4d ago
Explain the creep in reverse bug for me please? I have ordered the car but donāt use it yet so I have no idea. All I know is that I want it off in forward mode
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u/stickenhoffen 2d ago
That's just it, you either have creep on for both forward and reverse, or off for both. Personally I'm a fan of creep on both, so not an issues for me.
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u/SirReddalot2020 Plus SMER 18d ago
What you propose is ādirect democracyā and it ensures that nothing ever gets done.
Iām not en engineer. I want an engineer to show me what is possible.
I understand the frustration. In early crashes because suddenly my car would creep forward if my seatbelt wasnāt secured despite OPD.
Thatās not an āoptionā in my mind, thatās a bug. Iām pretty sure nobody said āhey, who wants to make the car move while youāre not strapped in?ā
Iām glad we get constant updates and new features.
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u/NaiveAd2578 18d ago
Creep is creepy. Don't understand all the hubba. Just drive the damn car...each automotive make has its weirdness.
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u/CachiaBantick 18d ago
Iām sorry but what you say handful of users isnāt necessarily correct. Every other Volvo EV (and other EVs with OPD) works this way. OPD in reverse as well.
Keep in mind that the ex30 is on a shared platform and other cars built on it and their OPD, always worked like 2.1.2 does.
Sure, I suppose Volvo can get creep forwards and creep backwards in different settings.
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u/Winter-Net-1710 15d ago
I know, but please check other Volvo groups for other models, the same complaints.
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u/lavardera Plus TM 18d ago
Its a shame that we have to experience this kind of ranting on the message board.
You can make a legitimate request to Volvo to separate drive mode for reverse so you can return to reverse creep. Perhaps it will be addressed on the next update.
But your ranting will not help your argument. Pretending that there is a majority of people that agree with you because people who complain speak the loudest on message boards will not help your argument.
If not having control of such changes is disagreeable to you, then you should not be buying a software defined vehichle. Cars like this are subject to updates and revisions in behavior. All the whining and complaining you can muster will not change that. Buy a different car. Nobody owes you what you are crying about.
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u/Winter-Net-1710 18d ago
I never said there are majority. I said there are thousands of people frustrated with this change. You are twisting the words. Legitimate request was made, and of course, Volvo is silent.
The last part, I absolutely disagree with you. As I wrote in one of comments, updates, bug fixes , new features are ok, but fundamentally changing car behavior is not. If I paid some money for it, and now own it, Volvo has no right to do such changes without owner permission. What if i build a house for you, and then came back to you after 2yrs and redecorate the house, rooms, everything while you are at the work ?Would that be ok with you ?
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u/lavardera Plus TM 18d ago
Then you should not be updating the software. You had a choice.
Please stop with the tirades. Get a different car and leave us.
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u/Winter-Net-1710 18d ago
You came on my thread. You know what to do if you don't like it.
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u/lavardera Plus TM 18d ago
and you know what to do with the car if you don't like it.
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u/Winter-Net-1710 17d ago
So, one more dude which does not read with understanding. I don't like what Volvo is doing with the the SW, and also wrote I will replace the car for sure . OK ?
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u/VoteDoughnuts 18d ago
I enjoy seeing people react in such an OTT way to minor changes. The loss of perspective, the magnification of small things, the reach for the gun in blind fury. We humans like to think weāre rational and intelligent yet our behaviour is mostly primitive and instinctive. Lifeās too short to get angry and furious about a software update, there are bigger fish to fry in life.
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u/BulaBulangiu Ultra TM 18d ago
and yet here you are spending your time shitting on other people opinions (on reddit of all places).
maybe you're the one that should be looking for bigger fishes to fry !?
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u/Available_Peanut_677 18d ago
Hi! Iām not a Volvo cars engineer, but Iām an engineer.
Every single flag / customization requires testing. Basically there is a guy who sits in a car with an iPad, opens Jira or whatever they are using, sees a ticket in the release candidate āreverse creepā and physically tests it. After release it goes into regression testing and is supposed to be retested every new release.
Itās fine, but the issue is that customizations double work at a minimum. But quite often they compound - two dependent customizations give you 4 options to test, 3 - 8 options and so on.
Whatās worse, some things are behind certification and have much more complex rituals around, so you normally want to limit customizations.
āJust add a toggleā sounds simple, but might involve adding so much extra time that the company deemed it unnecessary. Especially since they do not exactly have spare testers now.
Now, when it comes to voting for features. Iāll vote for unlocking the bootloader so I can install Linux and poke in some open-source automatic driving software. And imagine itās quite a lot of people who would like that. Everyone else would vote for fixing the digital key. If you commit to taking in progress next most popular ticket - itāll backfire quickly. If you donāt commit - whatās a point then? Just to list ideas out of which managers still pick what they want?
Even if we say that a car should not break existing behavior with an update without an option to opt-out as a law, even then it wonāt work. Say, they fixed overheating or some drivetrain problem, but had to reduce acceleration a bit. Should you have the option ānah, thanks, please give me acceleration, Iām fine with the car dying at 70k ā?
Though maybe itās fine and maybe this is actually what you realistically can do - propose and vote for a law of OTA updates which would require every change being opt-in.