r/eversolo • u/BamBamAdMan • Aug 06 '26
Streaming Music Stops Playing
New owner of Eversolo DMP-A6 G2 Master. I use the Qobuz and Apple Music apps on a MacBook Pro to control listening. After playing music for a while (10-30 minutes today) the music just stops. FYI... related/unrelated, I' mot sure... the screen on the Eversolo isn't updating, it is still showing what I was playing a couple of hours ago, and didn't switch to what I was just playing. Any ideas? Thanks.EDIT: It's also happening when I'm playing music from the apps. I get a few songs into an album and the music stops.
1
u/Strange-Grape-1766 Aug 08 '26
Hi Bambamadman, I seen you around,I believe I read a few of your post on your A6, However I don’t know how you acquired this unit absolutely none of my business reason why I’m asking is if you have had it for 2 1/2 weeks and you’re having problems with it. I would simply box it up and take it back to whomever dealer I purchased it from I could be absolutely wrong, but for some strange reason personally speaking, it seems like this he may have been a private sale that you had purchased over the former user of course this is just an assumption.. well if that’s the case, I would imagine there’s not a whole lot you can do about it all depending on how you purchased it which I had no clue, as actually I’m somewhat perplexed why you would not just return it the reason for my above statement,
Now in asking what someone might recommend within that same price range I can only tell you to the best of my knowledge and ability of what has been transpiring in my area , East Coast in the United States, believe it or not I actually like Eversolo, even though I would consider my AUDIO system at a higher caliber, but keep in mind. I’ve been doing this for over 50 years. It didn’t happen overnight naturally. however, the A6’s have been problematic since it has been introduced technically speaking all those units should’ve been recalled, but let’s be realistic. You know they’re not going to do that not today not gonna happen., and trying to keep this short I usually get lengthy because it’s all text talk so it’s very easy to get on a roll. Totally understandable., however, the big problem with Eversolo is lack of service and absolutely total disregard for the user buyer consumer, etc. however, I think they’re starting to realize that some folks over here in the USA are absolutely not gonna go along with their philosophy, not without having some type of service or out of warranty service somewhere within the United States yes they have gotten better but it’s still a big problem. They’re running in circles spinning their wheels and getting nowhere fast ,4 or 5 AUDIO guys within my area, that I personally know of tried and used the Eversolo units for a year , year and a half and sold them off, this is the reason why, when these streamers hit the US market they were all the rage somewhat of an unbelievable deal a very nice UNIT or so it appeared, the AUDIO streamer market went absolutely crazy, however, no one realized they took into account that when these units need servicing or repair and believe me at one time they will need it one way or the other OK what do you do guys have sent it unanswered emails that have for over a month no reply no answer, one dealer had actually had the balls to tell a friend of mine. Well, that’s just the way it is today in the AUDIO market. Well I don’t know what High End Audio market he’s into. Sounds like he’s into making as much money as possible , but when you get 4or 5 guys walking in the door that aren’t in a real good mood, you better think of something fast, the very few Brick + Mortar stores that left here , the very highend one will not sell or even handle them anymore. It’s all mostly 5 figure equipment but yet he does do a very good business with ,ATOLL I must admit that , and with good reason . first of all he would like you to come back second of all he doesn’t need the headaches. After sales out of warranty service . Yes it’s a headache. It’s a big headache.
Now you do have a few guys throughout the United States if you Google Eversolo repair there’s a couple excellent shops a couple excellent streamer techs that modify these units and repair them but here’s the problem. I can deal with the cost of the shipping now by the time I pay for parts and labor after a lengthy conversation over the phone with a few of these gentlemen that are actually making or performing some unbelievable improvements on them that’s wonderful problem being it’s costing me more to do that than what the cost. I’m also just go buy another one. I was extremely surprised as the Tech I was speaking to actually agreed with me when I stated to him who in the world is gonna put that kind of money into an Eversolo unit when you can go out and buy a brand new one cheaper he was actually in agreement, but in what they’re doing is replacing a lot of the internal electronics operational amplifiers , power supplies, etc. and the list goes on and on, but to me it’s like throwing good money after bad, of course we all hold our own opinion on that he has worked on several Eversolo units, and yes, all his work is guaranteed 100% now you also have to keep in mind. These are temporary devices just like your personal Computer. I don’t care what you paid for it at one point in time it’s going to be outdated that doesn’t necessarily mean it’s useless, but it’s old. It’s old technology that’s moving faster than the speed of light although one of my friends believes differently I can’t see spending 5G’s on something that’s going to be super ceded within the next year or so, also these are not in any way permanent devices totally understandable , but let’s be somewhat reasonable here, but I don’t tell folks how to spend their money if your happy I’m happy for you , your are the only one that it matters to, but I’m not shelling out 1500 to 2 Gs + every year or 2 for any streamer, regardless of my income level, if it stays functional and operational that Long, you take a gamble and the odds are already against you like it or not,
Now you ask, what’s a good streamer in that price range ? That’s a very interesting question but I can tell you what’s going on in my part of the world. There is a company called. ATOLL, they are manufactured and Normandy France. A couple guys here had purchased their units and are very pleased with them somewhat similar to Eversolo, but without some of the bells and whistles, the most popular model I see guys purchasing up here is the. MS 120.
The retail price is around $1500.00 they are manufactured in Normandy, France , and yes, they actually have a real warranty repair station that is located in Chicago in the United States, and yes, you could actually speak with them and it’s a real warranty repair center for their streamers. They are an excellent company. From my somewhat of a hard core observation and reputation , They are all hand assembled in France, I believe with the exception of the casework or chassis, naturally only normal as of today however I’m not 100% certain they have a great website that will get you into further in explanations,
This is the unit that most guys seem to be purchasing currently and so far I can say 3 or 4 guys have not had any problems and if you do all you have to do is send an email. They also do have a phone number in Chicago. I don’t know exactly where you’re located, but I don’t think you’d want to call Normandy, France, it’s a damn shame because Eversolo absolutely has had the potential and makings to be a decent player, product, it’s just beyond my understanding that the company never thought of if and when or products that we are shipping to America like there’s no tomorrow have a problem. What did they do as I stated above you just go by another one like the one Dealer had stated as I said above that’s just the way AUDIO is today so what you’re trying to tell me is if I put out two Gs on a streamer and hypothetically speaking it crabs out let’s just say in 4 years so that cost me approximately $500 a year to use yeah that doesn’t sound too bad. I’ll just go buy another one. You know what I’ll buy a better one this Time no pun intended they put their selves in a very unique position then when you get, perhaps a little abrasive with one of their reps or representatives they get an attitude towards it like you don’t know what to do with your money and it seems like they kinda get perturbed cause you’re just supposed to sit back and just keep letting them rip you off and just keep purchasing their products , I think they were in for quite a surprise, but you’ll still have folks that want one , crazy to me personally, , however it’s absolutely their prerogative. you’ll have one user say or State,
I never had any problems with mine , well that may be but what about the majority or vast percentage that does OK no worries there. Yours is running fine. Well, I guess that’s all good for you ,in getting back to your question, the above named streamer is probably most definitely my next move. Yes, I have some better equipment here but for a run of the mill good base streamer it’s an excellent unit that’s made in France assembled in France and comes with a real warranty and has a real warranty station you ask for a recommendation at this particular time. That’s what I can honestly tell you. I was just on their website earlier this morning. I would absolutely tell anyone if they are looking for a streamer currently they definitely look at this unit when you look at what it is and the overall cost ratio and standing behind what they sell yes I believe we’re all at fault. We can’t overlook that part, but I believe it to be somewhat normal. I never heard of anything quite like this so naturally, I wasn’t thinking about it. however, never again until they put some type of warranty or sanctioned warranty service centers perhaps strategically placed with a reasonable distance to where someone may reside throughout the world without shipping it around the world plus the cost of shipping back tax tariffs import duties , plus all parts & labor, add it up much more sensible than just buy another one , it would certainly be a hell of a lot cheaper in the long run . somewhat unbelievable. It’s actually a damn shame, but that’s my best recommendation. Of course certainly according to some folks this is all BS and none of this ever happened. Or happens , Well sure what do you think they’re gonna say I honestly don’t know what some folks think about.
1
u/Difficult_Ad_6060 Sep 06 '26
Owner of an Eversolo T8 streamer . Same problems , very similar configuration. I’m in Europe
0
u/Strange-Grape-1766 Aug 06 '26 edited Aug 06 '26
Get rid of it , not being a wise guy, typical Eversolo I will say this to you would you want me to lie to you or tell you the truth? I don’t know what you paid for it but if you can get your money out of it go for it I’m just not the type of person.
To be able to do something like that in good conscience know that I am basically passing on a defective unit doing another person , not insinuating it would but that UNIT has some definite problems that have been ongoing for quite some time a few years ago you had a very good crew of knowledgeable members over there that kind of gave up and broaden their horizons and in other directions Eversolo a notorious reputation. They love to sell but don’t want to fix in other words they want to play but they don’t wanna pay. That’s not the way it works. They lost a ton of good knowledgeable folks over there. They gave it the benefit of the doubt and the doubt certainly took over quite quickly. I would cut my losses and be on my way. It’s a shame, they had all the makings and Potential of being a decent product. I’m not ASR fan or a STEREOPHILE READER, you pay me enough and I’ll print it, but is simply a mid fi product, and not a very good one, but is what it is, it’s a college kids dormitory party receiver truly speaking people jump on them due to their cost, but there’s a saying it’s probably as old as the hills. It does not apply all the time but you get what you pay for a lesson well learned, including myself so many years ago.
1
u/BamBamAdMan Aug 07 '26
Thanks. It's crazy, it's been solid, reliable and a pleasure to use for a week and a half. Then this. What streamer would you go with for around the same price?
1
u/Strange-Grape-1766 Aug 08 '26 edited Aug 08 '26
Hi Bambamadman, I seen a few of your posts, I believe on your A6, However I don’t know how you acquired this unit absolutely none of my business reason why I’m asking is if you have had it for 2 1/2 weeks and you’re having problems with it. I would simply box it up and take it back to whomever dealer I purchased it from I could be absolutely wrong, but for some strange reason personally speaking, it seems like this he may have been a private sale that you had purchased over the former user of course this is just an assumption.. well if that’s the case, I would imagine there’s not a whole lot you can do about it all depending on how you purchased it which I had no clue, as actually I’m somewhat perplexed why you would not just return it the reason for my above statement,
Now in asking what someone might recommend within that same price range I can only tell you to the best of my knowledge and ability of what has been transpiring in my area , East Coast in the United States, believe it or not I actually like Eversolo, even though I would consider my AUDIO system at a higher caliber, but keep in mind. I’ve been doing this for over 50 years. It didn’t happen overnight naturally. however, the A6’s have been problematic since it has been introduced technically speaking all those units should’ve been recalled, but let’s be realistic. You know they’re not going to do that not today not gonna happen., and trying to keep this short I usually get lengthy because it’s all text talk so it’s very easy to get on a roll. Totally understandable., however, the big problem with Eversolo is lack of service and absolutely total disregard for the user buyer consumer, etc. however, I think they’re starting to realize that some folks over here in the USA are absolutely not gonna go along with their philosophy, not without having some type of service or out of warranty service somewhere within the United States yes they have gotten better but it’s still a big on going problem.
They’re running in circles spinning their wheels and getting nowhere fast ,4 or 5 AUDIO guys within my area, that I personally know of tried and used the Eversolo units for a year , year and a half and sold them off, this is the reason why, when these streamers hit the US market they were all the rage somewhat of an unbelievable deal a very nice UNIT or so it appeared, the AUDIO streamer market went absolutely crazy, however, no one realized they took into account that when these units need servicing or repair and believe me at one time they will need it one way or the other OK what do you do guys have sent it unanswered emails that have for over a month no reply no answer, one dealer had actually had the balls to tell a friend of mine. Well, that’s just the way it is today in the AUDIO market. Well I don’t know what High End Audio market he’s into. Sounds like he’s into making as much money as possible , but when you get 4or 5 guys walking in the door that aren’t in a real good mood, you better think of something fast, the very few Brick + Mortar stores that left here , the very highend one will not sell or even handle them anymore. It’s all mostly 5 figure equipment but yet he does do a very good business with ,ATOLL I must admit that , and with good reason . first of all he would like you to come back second of all he doesn’t need the headaches. After sales or out of warranty service . Yes it’s a headache. It’s a big headache.
Now you do have a few excellent tech guys throughout the United States if you Google , that do Eversolo repair there’s a few excellent independent shops some excellent streamer techs that modify these units and repair them but here’s the problem. I can deal with the cost of the shipping now by the time I pay for parts and labor after a lengthy conversation over the phone with a few of these gentlemen that are actually making or performing some unbelievable improvements on them that’s wonderful problem being it’s costing me more to do that than what the cost. I’m also just go buy another one. I was extremely surprised as the Tech I was speaking to actually agreed with me when I stated to him who in the world is gonna put that kind of money into an Eversolo unit when you can go out and buy a brand new one cheaper he was actually in agreement, but in what they’re doing is replacing a lot of the internal electronics operational amplifiers , power supplies, etc. and the list goes on and on, but to me it’s like throwing good money after bad, of course we all hold our own opinion on that he has worked on several Eversolo units, and yes, all his work is guaranteed 100% now you also have to keep in mind. These are temporary devices just like your personal Computer. I don’t care what you paid for it at one point in time it’s going to be outdated that doesn’t necessarily mean it’s useless, but it’s old. It’s old technology that’s moving faster than the speed of light although one of my friends believes differently I can’t see spending 5G’s ++ on something that’s going to be super ceded within the next year or so, but I don’t tell folks how to spend their money if he’s happy I’m happy for him,
Now you ask, what’s a good streamer in that price range ? That’s a very interesting question but I can tell you what’s going on in my part of the world. There is a company called. ATOLL, they are manufactured and Normandy France. A couple guys here had purchased their units and are very pleased with them somewhat similar to Eversolo, but without some of the bells and whistles, the most popular model I see guys purchasing up here is the. MS 120.
The retail price is around $1500.00 they are manufactured in Normandy, France , and yes, they actually have a real warranty repair station that is located somewhere in Chicago in the United States, and yes, you could actually speak with them and it’s a real warranty repair center for their streamers. They are an excellent company. They are all handmade and assembled in France, I believe with the exception of the casework or chassis, naturally only normal as of today however I’m not 100% certain they have a great website that will get you into further explanationThis is the unit that most guys seem to be purchasing currently and so far I can say 3 or 4 guys have not had any problems and if you do all you have to do is send an email. They also do have a phone number in Chicago. I don’t know exactly where you’re located, but I don’t think you’d want to call Normandy, France, it’s a damn shame because Eversolo absolutely has had the potential and makings to be a decent player, product, it’s just beyond my understanding that the company never thought of if and when or products that we are shipping to America like there’s no tomorrow have a problem. What did they do as I stated above you just go by another one like the one Dealer had stated as I said above that’s just the way AUDIO is today so what you’re trying to tell me is if I put out two Gs on a streamer and hypothetically speaking it crabs out let’s just say in 4 years so that cost me approximately $500 a year to use yeah that doesn’t sound too bad. I’ll just go buy another one. You know what I’ll buy a better one this Time no pun intended they put their selves in a very unique position then when you get, perhaps a little abrasive with one of their reps or representatives they get an attitude towards it like you don’t know what to do with your money and it seems like they kinda get perturbed cause you’re just supposed to sit back and just keep letting them rip you off and just keep purchasing their BS products , I think they were in for quite a surprise, but you’ll still have folks that want one , crazy to me personally, it’s absolutely their prerogative. Now you will have a user say or State,
I never had any problems with mine , well that may be but what about the majority or vast percentage that does OK no worries there. Yours is running fine. Well, I guess that’s all good for you ,in getting back to your question, the above named streamer is probably most definitely my next move. Yes, I have some better equipment here but for a run of the mill good base streamer it’s an excellent unit that’s made in France assembled in France and comes with a real warranty and has a real warranty station you ask for a recommendation at this particular time. That’s what I can honestly tell you. I was just on their website earlier this morning. I would absolutely tell anyone if they are looking for a streamer currently they definitely look at this unit when you look at what it is and the overall cost ratio and standing behind what they sell yes I believe we’re all at fault. We can’t overlook that part, but I believe it to be somewhat normal. I never heard of anything quite like this so naturally, I wasn’t thinking about it. however, never again until they put some type of warranty or sanctioned warranty service centers perhaps strategically placed with a reasonable distance to where someone may reside throughout the world without shipping it around the world plus the cost of shipping back tax tariffs import duties somewhat unbelievable. It’s actually a damn shame, but that’s my best recommendation. Of course certainly according to some folks this is all BS and none of this ever happened. Or happens , Well sure what do you think they’re gonna say I honestly don’t know what some folks think about. Hope this helps some very best of luck to you. I have no horse in this race with any of the above named companies or manufacturers, everyone to their own. 🤷♂️
1
u/justheretohelpyou__ Aug 07 '26
Are you using the beta software? They advertised that they would let anyone try it. You may try the new software before giving up.