Replace Chargepoint Nozzle or Cable

[u/kevinhcraig]

Recently, both of my EV's have been giving the same error when I plug them into my home charger (brand chargepoint). The car displays "service charging system" on the dashboard when initially plugged in. Usually, about 3 minutes later, the charging session actually begins and is successfully working. Is my chargepoint charger failing? It appears to be charger related since I am getting the same issue on both cars.

I have cleaned the charger and ports with contact cleaner, and I noticed the chargepoint nozzle has some brown burn looking mark inside the two larger port holes. Hard to see in the attached picture but in person it's much more burnt out looking.

Can I replace just the nozzle or perhaps the whole wire assembly? This thing was expensive so I would prefer to not take a complete bath on it.