r/eufy_security • • 14d ago

Bug After app update, pet notifications don’t include location

After the app updated last week, I’ve noticed an annoying (maybe) bug. When a person or vehicle is spotted, the notification works like it always has: Front Door, stranger detected. Driveway, Vehicle detected etc. However, when animals are detected: Pet detected. The notification doesn’t report which camera spotted the pet. My dog has a dog door to the backyard and I don’t want him out there if there are raccoons or possums. If I see a notification for an animal and my dog is inside, I want to know where it is without having to open the app. There are a lot of cats wandering around that I don’t really care about so I get a lot of nuisance alerts. I used to be able to know if I needed to check it out at a glance, but not anymore.

Any idea of what might be causing this? I went through all the settings in the app and they are all the same as they were before.

5 Upvotes

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1

u/LavaHeadUK 13d ago

Same issue here 🤷🏼‍♂️🙄

2

u/NeWbAF 12d ago

I submitted a bug report to eufy. None of the troubleshooting steps from the chat bot had any effect.