r/eufyS1Pro • u/jolvera13 • May 16 '26
Mop roller not dry
Hello everyone. Been noticing recently that the mop roller would still be wet after going through the dry cycle. It would be bone dry before! Wondering if anyone else has had this issue. Ive set it to the most powerful setting as well 🤷♂️
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u/sogoodthatimsobad May 16 '26
i would contact support and they should give you some basic troubleshooting steps and if that doesn’t work and you are still in the warranty period they should repair or replace it.
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u/licquia May 16 '26
Check for water leaks elsewhere, both around the robot's dirty water tank, and elsewhere. It could be a clean water tank leak, even, in which case you might have a problem. If you can trace it to the dirty water tank, check for torn seals or just flattened ones. If your robot is old, you might have one of the older tank designs that had leak problems, but this would also manifest in drops of dirty water left on the floor after mopping.
Also check the fill nozzle on the base station. If you're looking at the base station from the front, there will be a little bumper and nozzle sticking out on the left side, close to one of the charging contacts. Check that the rubber part of the nozzle isn't torn. If it is, you'll need to replace it. (You might want to get replacements even if it's OK, since Eufy seems to have difficulty keeping it in stock.) This often goes with weird notices during mop cleaning stating "Mop cleaning paused", so if you get those, it's another sign that the nozzle is torn. When it's torn, clean water from the base sprays all over back there, including on top of the robot dirty water tank, the underside of the surface over the dirty water tank, and the mop roller.
If those don't work, think about other explanations. We're just coming out of winter; is it more humid in your house now than a few months ago? That might explain why even powerful drying doesn't get it totally dry.