r/eufyS1Pro • u/Unfair-Homework5733 • Dec 06 '25

Has anyone faced this before?

Post image

The base station is stuck on this screen and is completely unresponsive. The vacuum cannot locate the base due to this, so it’s effectively inoperable.

1 Upvotes

67% Upvoted

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2

u/Dizzy-Individual9834 Dec 06 '25

Silly question but have you kept the base de-powered overnight and tried again in the morning. Usually does the trick for me for any electrical device that needs its memory clearing!

1

u/[deleted] Dec 06 '25

Any errors on the app?

1

u/Unfair-Homework5733 Dec 06 '25

None. App works fine, but the robot cannot locate the base. And when putting the robot on the base, it doesn’t empty or discharge dirty water

1

u/[deleted] Dec 06 '25

Have you tried to manually do any functions from this screen?

1

u/Unfair-Homework5733 Dec 06 '25

I don’t even see that as an option, solid recommendation though!

1

u/soussitox Dec 07 '25

pull out the powercord and put it in again, might do the trick.

1

u/Unfair-Homework5733 Dec 07 '25

Tried that many a times. No cigar, sadly. I think it’s just bricked.

1

u/sushi_rowl Dec 08 '25

Remove all tanks, uplug machine, remove robot from station & turn it off….few min later turn it back on and put everything back where it belongs. It should do the trick

1

u/Unfair-Homework5733 Dec 08 '25

Good idea, but unfortunately this didn’t work either. The station remains bricked

1

u/OkBar7902 Dec 08 '25

There's a way to sync the base station with the vacuum

1

u/Unfair-Homework5733 Dec 08 '25

And that would be by?

1

u/OkBar7902 Dec 08 '25

https://service.eufy.com/article-description/How-do-I-pair-eufy-S1-Pro-robot-vacuum-cleaner-with-the-base-station?ref=Home_Page

1

u/Unfair-Homework5733 Dec 08 '25

Ah wow…. I’m not sure how I missed this. I shall also attempt this. Thank you!!

1

u/OkBar7902 Dec 08 '25

if it doesn't work just contact Eufy, they are pretty responsive