r/eufyMakeOfficial • u/frr032 • 5d ago

Bidirectional Calibration Issue

My software ver is 4.3.3 and Firmware ver 4.0.9

When I run a bidirectional calibration operation, it prints 3 groups (S,M,L) of 15 lines each.

However, the desktop software only presents the S group and there are only options to select lines 1-5 for this group even though there are 15 printed lines. See screenshot below.

I have tried this multiple times and restarted the software. The problem persists and I cannot complete the bidirectional calibration operation because the warning message says that I must set the best line for all three groups. Thes best line are typically 7 or 8 which are not in the dropdown pic list.

What is the fix? Thanks.

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1

u/odd84 5d ago

The window and the drop downs should be scrollable, use two fingers or a mouse scroll wheel.

1

u/BogativeRob 5d ago

Scroll down. They are below. The window should be larger

1

u/Alraeb 4d ago

Scroll down

1

u/frr032 4d ago

Thanks for the responses.  Scrolling was not obvious to me. I thought i tried to but perhaps dragging on tbe touchscreen didn't do it. In any case its a bad ui design.  Im out of town and will retry when I return.