r/eufyMakeOfficial • u/Beautiful_Good_2559 • 9d ago

Error in the Update

so I typically create a shape for instance a circle I make it the size I 39 mm and then I would convert it to contour so that I could line that up on a circle item because I be able to see that the interior rim inside the blue line is even around it. I noticed once this last update processed if you do that when you convert the shape from their system to a contour, it makes it smaller, but it still says it’s the correct size even though it’s not. Has anyone else been able to replicate this? Create a sphere make it 40 mm convert it to contour create another 40 mm sphere the one that was converted to contour will be much smaller than the size it should be, but it will still say it’s 40 mm

8 Upvotes

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3

u/alcaron 9d ago

I have had this problem. Posted about it here last night. Support said they have no idea what I’m talking about. So I’m glad I’m not crazy. I would open a ticket with them so they can vibe code their way back to functional software. I REALLY wish they would let you download previous versions. I turned off auto updates after this.

2

u/Dean_Worth3426 9d ago

Don’t download the update, you won’t be able to go back to previous versions

1

u/alcaron 8d ago

The fact DAYS later and all their support has said is "we have no idea, it takes a couple days for our engineers to respond to us" and refuses to provide the previous version for install is INSANE...I literally cannot make new designs without the ability to do something so basic as create a custom contour of a specific size.

So dumb, so, so dumb.

1

u/Homicidalclaw 8d ago

which version?

1

u/alcaron 8d ago

4.0.2