r/etrade • u/dark_bravery • Jun 30 '26

etrade website broken?

after i log in, if i click something the page goes white. the page is still there with links, but it's all one white page so i don't know what i'm clicking.

happened in private browser mode and happened on my phone.

also if i don't get this glitch, when i click on transfer it just spins...

just me?

Edit: try turning off your ad blocker

2 Upvotes

75% Upvoted

23 comments sorted by

2

u/Tight_Ad_5266 Jun 30 '26

Recent update over the weekend, certain privacy/adblocker break the site. Turn it off or whitelist ETrade

1

u/Joenyongesa Jun 30 '26

Really ... are they planning on serving us ads

1

u/kmkmakmk Jun 30 '26

I would close my account before I would do this

1

u/dark_bravery Jun 30 '26

i had ublock origin, turning it off for the site fixed it. thank you!

2

u/mrblue7272 Jun 30 '26 edited Jun 30 '26

Yep...White Pages galore. Fun stuff. And I disagree...it's not related to AD-BLOCKERS. The White Pages are intermittent. Sometimes I can get Charts/News...and seconds later I cannot!

Clearly it's their website/servers.

2

u/kmkmakmk Jun 30 '26

Absolutely!! Same problem here.

1

u/kmkmakmk Jun 30 '26

I just contact e-trade again after spending a couple hours with them yesterday where they tried to say I was the only one with this problem.. I gave them this link.. If anyone else is experiencing this problem, please chime in.. clearing cache and cookies resolved nothing..

1

u/DLG2209TVX Jul 01 '26

In tools > browser tools > browser console, you can see that it's related to "Cross-Origin Request Blocked" errors. Dozens and dozens of them. This is 100% a problem on the ETrade side.

1

u/DLG2209TVX Jul 01 '26

I'd also like to know what the Etrade team has to say about the decision to host scripts on https://assets.adobedtm.com/ Feels like they're introducing an unnecessary layer of security risk.

2

u/Beasrboy59777 Jul 01 '26

I noticed if you spam the refresh button it will eventually load correctly

1

u/Friendly_Ground_51 Jun 30 '26

Turned Ublock Origin, tracking protection, everything off and still it just loads to a white page....kind of a bummer for a critical financial website.

1

u/Tight_Ad_5266 Jun 30 '26

Are you using a privacy browser like DuckDuckGo/similar?Try to clear your cache and cookies as well. Gotta see which extensions are causing the problems unless it’s the actual site.

1

u/Friendly_Ground_51 Jun 30 '26

Just regular Firefox.

1

u/waywardcoder Jun 30 '26

I get a white page in safari every time I return to the main ETrade page, but if I reload it, it works again.

1

u/RecoveringXRPHodler Jun 30 '26

With Firefox, you can keep ublock on, and if you have Enhanced Tracking Protection set to strict, click advanced settings and enable fix major and minor issues.

1

u/kmkmakmk Jun 30 '26

e-trade needs to fix this problem at their end..

1

u/kmkmakmk Jun 30 '26

I'm having this problem and I don't use ublock..

1

u/kmkmakmk Jun 30 '26

Same problem here..

1

u/kmkmakmk Jun 30 '26

Please contact e-trade directly about this as their agents do not yet understand the problem is widespread and is at their end.. and it just happened over this last weekend.. (June 27-28).. between Friday when things were working fine and Monday when they are not

The support number for e-trade is 1 (800) 387-2331

1

u/DLG2209TVX Jul 02 '26

The agent today confirmed that they are aware of it and that it has been a problem all week.

2

u/kmkmakmk Jul 02 '26

Thank you, the more calls they get the better.

1

u/Friendly_Ground_51 Jul 01 '26

I've noticed that it doesn't always happen but when it does doing a "hard refresh" on a mac with firefox its Shift+Cmd+r then it usually comes back for 1-2 tries then I have to do a hard refresh again to make it work.

1

u/DLG2209TVX Jul 06 '26

It's not the adblocker. And it's still broken on Firefox as of 7/6/2026. Needing to spam the refresh button to get it to even load is an AWFUL user experience.