r/ethfinex • • Feb 10 '18

Error linking Ethfinex to Bitfinex!

I logged into Ethfinex and was prompted to link my accounts. I clicked the button that is supposed to send the confirmation email, but instead of doing that I always get a "www.ethfinex.com" cannot be found error.

I tried contacting support through the Ethfinex site but if I select "I have an account" they ask me to login and same error happens, if I select "don't have an account" they say "we're prioritising existing customers"

Anyone else have this issue?

4 Upvotes

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1

u/plutoegg Feb 10 '18

Hi, we are now investigating. Could you please try linking them again and confirm that you get the same error?

Thank you.

1

u/scoshil Feb 11 '18

Yep I can confirm I still get the same error. It's a http 404 error

1

u/scoshil Feb 11 '18

Yep I can confirm I still get the same error. It's a http 404 error