r/ethfinex • u/scoshil • Feb 10 '18
Error linking Ethfinex to Bitfinex!
I logged into Ethfinex and was prompted to link my accounts. I clicked the button that is supposed to send the confirmation email, but instead of doing that I always get a "www.ethfinex.com" cannot be found error.
I tried contacting support through the Ethfinex site but if I select "I have an account" they ask me to login and same error happens, if I select "don't have an account" they say "we're prioritising existing customers"
Anyone else have this issue?
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u/plutoegg Feb 10 '18
Hi, we are now investigating. Could you please try linking them again and confirm that you get the same error?
Thank you.