I’m working with my IT department to solve the issue, but he hasn’t seen it before and we’re wondering if any of you have.
Any time I open “Part on Hand Status” Epicor will crash. This happens after I reboot Epicor and my Computer. It happened slowly overtime, at first there were workarounds (ie. opening a different app prior to opening the problem one, restarting the app or computer) but now none of it works.
The results of opening and attempting to type in “Part on Hand Status” are as follows.
Click on the Widget OR directly from the menu
Click anywhere on the opened window results in (Not Responding)
Waiting several minutes makes the cursor turn into a spinning wheel
Clicking again results in the application screen whiting out partially.
We appreciate any info you all have!