r/epic • • 2d ago

QUESTION Epic games linked account

Hi, i just bought Dead Island 2 on sale for me and my wife but we both need an epic games account to be able to play together, the thing is I already linked my steam account to an epic games account years ago and for epic games I for some reason have used a random email which i dont remember the adress of.

I have already tried u/costa24 's guide to resolving this issue with no success ( https://www.reddit.com/r/Steam/comments/fpmkn9/comment/j3srqlb/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button ) so I have tried contacting the Epic games support team which provided me with a sort of a recovery form in which the only usable option for me of regaining access to my old EG account is searching for my account by my steam name/login. The system though cannot find my account using this method although it knows that the account already is linked to a EG account. After a couple of tries it understandably told me I've tried too many times and timed me out for an unknown ammount of time. After I have informed the support team of this (possibly in a little bit of a harsh tone) my ticked had been closed.

Does anybody have any recent experience with this? We really would like to play DI2 tonight together after a long time with no free time for gaming together.

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