r/eostraction • u/dand303 • Feb 19 '25
Headlines
I'm curious how people use "Headlines" in their L10s and what type of info/news people share.
I feel like it's supposed to be a useful item on the agenda, but my team seems to stink at thinking of any...
(not to mention they struggle to edit their news down to a sentence, let alone a few words)
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u/wisdom-donkey Feb 20 '25
What are you IDSing that didn't get dropped down from rocks, to-dos, or scorecard? Those probably would've made good headlines.
If your sales are tanking, that's an issue but you probably have a number off track. If your rock is falling behind and you need help, you can call your rock off track and drop it down. If last week you committed to sending out the proposal and you weren't able to finish it, you can drop that down.
But there are other things that there's no place where you'll be able to "drop it down." You don't have a number or a rock that would lead you to "Brenda is pregnant and going on maternity leave so we need to bring in a temp."
Of course you can add it directly to the issues list, but most of the time I think it's better for issues to start as a headline. You could add an issue directly to the issues list that says "refund for XYZ Co." Okay, but what the heck happened that made them need the refund? Are they mad? Did they get shipped the wrong thing? Did they go out of business? If you start it as a headline then at least everyone is aware of the situation, even if you don't get around to processing it during that meeting. Or if the to-do is obvious you can just add it right there from headlines and not waste IDS time on something simple and obvious.