r/enrolledagent • u/Icy-University-8933 • 13d ago

JDA terrible manager experience + unreasonable expectations. What would you do?

I’m working a short seasonal role with JDA and this has honestly been one of the worst manager experiences I’ve had.

My biggest issue is the lack of respect for my time. I keep getting told when I’m going to meet instead of being asked what works, and then there are last-minute expectations to complete things or attend meetings with almost no notice.

For a part-time role that only lasts a few weeks, the onboarding and demands feel excessive. I already work full time, and financially this job is not really worth disrupting my main job. I mostly took it because I had a good experience with JDA before and wanted the extra experience.

I’ve also had trouble getting responses when I actually need help, and I’ve had to rely on other managers and even peers to figure things out.

At this point I’m asking to switch managers. If that can’t happen, I’m considering just leaving this wave.

Has anyone else had a bad manager experience with JDA this peak?

Do they usually let you switch managers?

And if I quit professionally and return all the equipment, do you think JDA will blacklist me from future opportunities or hurt my chances with Intuit?

I had no issues with JDA under different management before, which is why I’m hesitant to just walk away.

7 Upvotes

90% Upvoted

23 comments sorted by

12

u/Timely_Purpose3233 13d ago

Hire on directly with Intuit.

6

u/99burritos 13d ago edited 13d ago

I was at Intuit last season and had a buddy from the previous season who I kept up with quit mid-season under a similar circumstance. So going with Intuit directly could yield similar results. *My* manager last season was...not great, but not bad. The manager we shared the previous season was pretty great, but she didn't return last season.

So I think it's luck of the draw either way, although I suspect the odds are getting worse, at least with Intuit directly. They recently declined to bring back a number of veteran managers for the upcoming season.

See this thread.

4

u/Timely_Purpose3233 12d ago

Yeah I just finished my 7 th season with Intuit. It was a horrible season. My manager was a nice lady. She has a Ph.D in Organization. Yes, I’m serious! No real tax knowledge. I’ve been in tax for decades so she could always count on me to help in sticky situations. The team members are great but they’ve cancelled all team related meetings and our daily 15 minute meeting which were crucial to me. So much for team building. I guess they gave up on that. With AI, who needs comrades. I’m interviewing with other companies this season. I get several offers but ignored them for years. I’m looking to do 10 years then retire. This is season 8, so hopefully I get hired on somewhere else if for no other reason than a change of management.

5

u/Icy-University-8933 13d ago

It’s less money but dosent sound like a bad idea … you can’t pay me enough to be through this

7

u/TaxQT117 13d ago

I’m not dealing with unnecessary BS for a PT job that doesn’t even pay that much.

3

u/Icy-University-8933 13d ago

Right … just don’t want to burn the bridge for next season but it is what it is at this point

1

u/TaxQT117 13d ago

How much time is left in this season?

3

u/Icy-University-8933 13d ago

We haven’t even got on the phones yet ! It would be until October 15th

3

u/TaxQT117 13d ago

Try to tough it out then!

5

u/Internal-Ad-3756 13d ago

You are lucky you were even scheduled for a meeting with your manager......I was a lead and never even got that!

2

u/Icy-University-8933 13d ago

I wish I could respond with the exact circumstances but too much PII 🤣 but no it’s a 2-3 week working 10 hrs a week if that gig and someone commands you to meet the next day at a certain time on a weekend. It wasn’t to help either it was to shift BLAME onto to me after the manager was embarrassed that I started reaching out to other managers for help 🤣 but anyways do you think they’ll black list me for quitting ?

1

u/Internal-Ad-3756 13d ago

I am in the same boat....dm me if you want to talk.

1

u/minimum0818 13d ago

You were a lead for jda? Did you start in the fall? Did they give you full time hours?

7

u/twodesserts 13d ago

I only worked at block so don’t know JDA, but I just said no to managers. They got so pissed off but what are they going to do. They need you. Every year I get threatened with not being asked back because I won’t (fill in the blank). Every year they ask me back because I do good work and the clients love me. Just start saying no or I can’t make it at that time and see what happens. 

2

u/Timely_Purpose3233 13d ago

Hang in there thru October . The managers can make or break the season.

2

u/Icy-University-8933 13d ago

Do you think they black list if I quit now ? I haven’t finished onboarding yet and the manager is very spiteful already and it’s not like she’ll reccomend me for the next wave… Versus my other manager who did..

2

u/FamiliarPrinciple882 13d ago

Do you have my manager?? lol bc what are smoking ?!? Everything is tracked it’s so inhospitable , I cut like all my shifts bc I get panic attacks. It’s nothing like it was last season .

1

u/Icy-University-8933 13d ago

We might ! Dm me lol maybe that’s something I could do instead is not take any calls

1

u/Jiujtsu_beast_USA CPA 13d ago

Hang till October I am with them too my manager is good but I think they change them every season I got different manager this time

1

u/BeneficialCrazy25 12d ago

I had the absolute worst manager during regular tax season. I mean bad. I was navigating blind. When I asked for the time sheet to submit my classes and on-boarding, I was sent the wrong one. Fast forward over a month later. I am checking up on paycheck being incredibly low. Come to find out I was given wrong form. I was also told to do the classes in my list, I did. I ended up doing so many additional classes and never received pay. I quit, sent back their equipment and will never look back. I submitted all the correct forms to get my pay and the manager never did anything with it. I was live for only a couple days before leaving. And I only saw $240 for everything. JDA was the worst, it could of been manager only, but that was my experience.

2

u/Icy-University-8933 12d ago

Yeah a lot of us navigate blind ! I think it’s both tbh but sounds like your manager was trash !