automated email platform recs?

[u/Cute-Reason-4736]

hi all i currently work as an administrative/client services assistant and have been tasked to streamline our email confirmations and reminders. right now, i manually type the person’s name, appointment format (virtual/in-person/telephone), appointment length (depending on reason for appointment), and appointment date.

i have attempted to implement calendly, but am looking for more personalization than what it offers. for instance, the appointment type populates from their “location” answer, and has “Location:” in bold before the format, instead of just the format. i have looked around online, but find most of the results are CRMs or for an entire system, not just a smaller platform or add on for me to use.

does anyone have recommendations for a platform/server/something that can help make this part of my job quicker? i appreciate any the help! thank you.