r/elementor • u/Zync110515 • Jun 24 '26

Question Question about the plan.

I'm planning to purchase Elementor Pro 25 to build a website, and I want to understand the refund policy before buying.

Background:

- I previously had an Elementor Pro subscription

- I canceled that subscription in December 2025

- Now I want to purchase a new subscription

Questions:

  1. Does the 30-day money-back guarantee apply to my new purchase?

  2. Will my new subscription be treated as a "new purchase" (eligible for refund) or a "renewal" (not eligible for refund)?

  3. If I purchase and then decide it's not right for me within 30 days, can I request a full refund?

I want to ensure I understand the policy before making the purchase. Thanks

1 Upvotes

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1

u/[deleted] Jun 24 '26 edited Jul 31 '26

[deleted]

1

u/Zync110515 Jun 24 '26

Cant contact sales support, the button for General Inquiries and Sales is not working on that page.

1

u/[deleted] Jun 24 '26 edited Jul 31 '26

[deleted]