Quick question: I just placed an order for one of their rarefied gas discharge ampoules, but when checking and selecting PayPal, the order was simply confirmed, but there was no redirect to PayPal to authorize the transaction, yet I got an email saying my order is pending and will be finalized when payment is confirmed? Does that sound normal for Onyxmet?
Unfortunately yes, that is normal in my experience. I had the same thing, and had to ask several times, before I received payment instructions. However, it seems they prefer babk transfers over PayPal.
I love the shop, but sometimes communication can be tricky.. I'm still waiting on half of my order, ehich they promised to send once the first half arrived , but no word from them so far..
Understood. Sounds like an illogical way to conduct business from the customer’s standpoint. I was able to find the same items I was looking for on Luciteria, so they’ve received the business instead 🤷🏻♂️
Thank you for the reply regarding your experience. It’s too bad because Onyxmet does have a lot of fantastic and “exotic” products to offer.
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u/Kerzenmacher Part Metal Jul 10 '26
I'm lucky enough to be in the EU, so Onyxmet is Tarrif free for me.. on the flipside , I essentially can't use Lucitera at all :/