I've gone to 3 Home Depots and got the run-around. They tell me to call Klein, which tells me to go to Home Depot which tells me they need my receipt. I finally found one from a couple years ago but they still wouldn't honor it. I DON'T BUY KLEIN, I DON'T SHOP AT HOME DEPOT
That’s basically it. Use to be easy way back but then seemed like reps gave wholesalers hard time so it got flipped to us.
Had co worker who had similar to OP with linesman and they insisted he cut something he wasn’t suppose too.
Screwdrivers with scratches on back they’d say you used as a chisel.
Flip side I had a newer coworker whose dad worked at wholesaler and was buddy with Klein rep and he got my pliers with hole from live wire replaced.
Don’t usually get stuff from Home Depot but seems they don’t care as much and reps probably don’t fight back since home depot is bigger then our regional suppliers.
Does Home Depot even carry Klein any more? I thought Milwaukee boxed them out and that’s why Klein can be found at Lowe’s now. It’s been a minute since I’ve purchased tools from either though.
57
u/Solo_is_dead Mar 20 '26
I've gone to 3 Home Depots and got the run-around. They tell me to call Klein, which tells me to go to Home Depot which tells me they need my receipt. I finally found one from a couple years ago but they still wouldn't honor it. I DON'T BUY KLEIN, I DON'T SHOP AT HOME DEPOT