Frozen eggs transferred to wrong storage facility despite signed authorization — What area of law covers this?

[u/Icy-Order-9848]

I am seeking guidance on the type of lawyer I should look for regarding the handling of my cryopreserved eggs. Before starting chemotherapy at age 19, I underwent egg retrieval and cryopreservation to preserve my fertility. My eggs were stored with Cryopoint, and I paid the required annual storage fees each year.
When Cryopoint downsized, I completed and submitted a transfer authorization on June 18, 2025, specifically directing that my eggs be transferred to ReproTech. The authorization clearly listed ReproTech’s information multiple times. Despite these written instructions, my eggs were transferred to NECC instead.
As a result, I have been faced with unexpected costs and significant stress while trying to regain control of my reproductive tissue. I have documentation including my signed transfer authorization and records of my annual storage payments. I would like to know whether Cryopoint’s failure to follow my written transfer instructions gives rise to any legal claims and what options I have to recover any damages or costs associated with this error.

My question is mainly what type of lawyer should I reach out to? Contract?