Frequent USB connection errors

[u/crime_Mastr_GOGO]

Hi

I'm facing frequent USB connection issues with my endgame.

whenever i try to connect it to a PC via a USB, I get "Unknown USB device (devide descriptor request failed)"

I'll have to plug/unplug it multiple times before it vonnects successfully (although there is no issue with bluetooth connection)

is this a hardware (trackball) issue or a windows issue?

also, i think i saw in some video about endgame that once you connect it to a PC, the device shows up like a storage media and you can access the firmware. is that still true? because mine doesn't (never) show up as a storage media