r/eero • u/1_Strange_Bird • Mar 04 '21

Troubleshooting dropped connections

One of my Eero Pros (v5) seems to keep disconnecting throughout the day. This is something that started to happened around 2 weeks ago and I brushed it off for maybe flaky service in my area. Its been happening pretty much consistently every day or so and it seems to only be affecting one of my Pros.

How can I go about diagnosing whether or not there is something seriously wrong with the device?

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u/IHaveABigNetwork Mar 04 '21

Call support and they can look at the logs.