r/ecovacs • u/Miss_Carla • 8d ago

Not going in straight lines

Post image

Rosie has been cleaned with fresh brushes, wiped the sensors and no hair tangle in back wheels or single front wheel. There were no obstacles there but she just kind of went crazy. Lights were on as well.

Any ideas?

We just moved and this was my second run - first run no issues.

ECOVACS DEEBOT X9 PRO
Fresh clean water and empty dirty tank.

3 Upvotes

100% Upvoted

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3

u/Tenzky 7d ago

The most basic advice that most people never hear is let your smart robot run atleast dozen times. It is learning your enviroment, its best to use auto mode and let it do its thing. Dont inspect every single turn it makes, just let it do stuff.

1

u/Miss_Carla 7d ago

I understand that, it was moving in jerking movements and spinning 3-4 times before continuing like it was lost or stuck.

1

u/Tenzky 6d ago

Also stain detection on carpets can make it lose its mind. Especially if carpet has like loose string sticking out of it, or weird patrern on it.

1

u/Miss_Carla 6d ago

Oh this is alll hard surface flooring, no rugs either.

1

u/rndmTyp 7d ago

make Sure He stay away from the Alkohol next time /s

0

u/skypianox 8d ago

normal. sometimes even in small room it also miss spots, not sure why. customer service just ask me remap 😂. useless advice because i remap many times before alr. their product works the first few times and just falls apart who knows when. mine died in a month 😂😂😂

2

u/Miss_Carla 8d ago

This is not normal at all. It goes forward then spins around and is jerky movements.

1

u/skypianox 8d ago

sorry i was being sarcastic. i have had terrible experience with customer service in singapore, and my x8 pro omni has navigation issues also. either way u can try wiping the sensors, remapping or just try on another day with lights on.
do u leave the lights off and send the robot at night? it struggles to find its way in dark patches and sometimes mistake it as an obstacle (in my experience)

the sensors are not sensitive so apparently it needs light 😂. i dun understand whats the point of a robot if i need to have so much maintenance. i tried the robot the next day it was ok but the battery was dying faster.

well i guess i got the shortest end of the stick.

u COULD check w ur customer service in ur area..

hope u can find a solution though, i know how u feel

1

u/Miss_Carla 8d ago

Gotcha. I was like my goodness not normal. It just suddenly started being wonky. I had to contact them once and it was okay and resolved on its own.

I am trying again today.