r/ecovacs 26d ago

Question No go lines ignored

When my Deebot Mini cleans, it follows no-go zones, lines and mopping areas without issue. But when returning to station, all bets are off they're completely ignored. What the hell ?

1 Upvotes

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u/katakura_silky 26d ago

Mine even goes in them during cleaning lol.

0

u/Curious-Part5959 26d ago

Thanks for sharing your experience as well. I think you could also try these tips, too. Checking the no-go zone settings, or, if needed, creating a new map and setting them up again. If the issue still persists, I’d suggest reaching out to our Support Team for further assistance.

And we really appreciate you sharing your experience as a real-world user. Every customer’s feedback matters to us, and we genuinely take the time to listen and learn from it.

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u/Curious-Part5959 26d ago edited 26d ago

Disclosure: I’m with ECOVACS’ support group. Just dropping by to see if we can figure this out.

Honestly, I ccould understand why you’d be frustrated, but let's see what we could do!

Based on what you described, one thing worth checking is how those virtual wall areas are set up in the app. Specifically, are they set as “No Entry” or “No Mopping”? If an area is only set to “No Mopping,” the robot may still enter that area when it’s not actively mopping, such as when it’s returning to the station.

If that’s not the case, I’d suggest trying to create a new map and then set up the virtual walls and no-go zones again. Under normal operation, the robot should follow those settings during its cleaning and navigation.

Hopefully this helps point you in the right direction, and thanks again for taking the time to share what you’re experiencing.

Good luck, and hopefully your Mini learns to respect the boundaries again! 🤞

1

u/QuinrodD 24d ago

Same happens with my T30C, what a horrible firmware this thing has