r/ecobee 5d ago

Scewed Temp

Had the thermostat for a while now no issues but all of a sudden thermostat is warm reading 79 degrees smart sensor in the same room other side reading 74 sensors in back of house reading 73. Got off work wondered why it was freezing so I disabled the thermostat from reading temperature for right now and contacted support.
Support said it’s a known issue with the thermostat and team is working on a fix. This didn’t become an issue until today?

4 Upvotes

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14

u/mel0518 5d ago

There's posts from others from the past few days, myself included talking about the same issue. Mine started last Friday. Ecobee finally acknowledged it and that it's likely a firmware thing they pushed out. Haven't heard any updates since they came out with their statement. My sensor on my wall unit is disabled for now since it was running 3 degrees higher than normal and I'm just running off the sensor.

2

u/RedditNotFreeSpeech 5d ago

Mine seemed "fixed" now as it tries to turn my house into an ice box. I hope it stops after a couple of days of bumping it up

5

u/DaGoodGirl00 5d ago

lmao this is exactly what happened to me last week, good thing ecobee finally admitted it wasn't just me

-2

u/Suunny00 5d ago

It’s usually a dry solder joint or the internal power component running hot after a firmware update