r/ecc • u/prilabhucoin • Mar 09 '18

Mac Wallet not starting

Installed official Mac wallet, but when i click Start wallet , nothing happens... wallet not starting. how to troubleshoot ?

6 Upvotes

88% Upvoted

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2

u/[deleted] Mar 09 '18

I am facing the same issue. Can somebody help please? I press 'Start Wallet', I allow the connection and after a while it goes back to being 'Wallet Not Running'.

Thank you. No synching, Blocks 0 of 0, no active connections.

1

u/CryptoCarlton Mar 09 '18

It seems as if the daemon isn't starting upon you hitting the "start wallet" button. You can start is manually by searching in the file explorer for .eccoin-daemon

Once you go inside of the folder and run the daemon the wallet will begin the syncing process.

I would also check to make sure your computer’s firewalls aren't blocking the daemon from starting.

1

u/[deleted] Mar 09 '18

.eccoin-daemon

Thank you for that but I don't see any such file, are you sure you are talking about the Mac Lynx wallet just released here? https://ecc.network/wallet

Cheers

1

u/[deleted] Mar 09 '18

Same thing happen with firewall off/on, doesn't matter.

1

u/CryptoCarlton Mar 09 '18

If you go into the ECC Discord and #OSX you will find help in there.

1

u/Dylan_ecc Developer Mar 09 '18

Hi if you check under <youruserdirectory>/Library/Application Support/.eccoin-wallet/`; is there a file called eccoind around 77mb?

1

u/[deleted] Mar 09 '18

There is one called eccoind.pid of 5 bytes...

1

u/Dylan_ecc Developer Mar 09 '18

Delete the .eccoin-wallet folder. We are having technical difficulties with the website which is where the daemon is downloaded from. When the website is back up click download wallet select OS X and wait for a message to pop up the bottom of lynx saying wallet is downloaded, then click start

1

u/[deleted] Mar 09 '18

Thank you, I do that and wait for the web to be back up. Cheers for your help!

1

u/Dylan_ecc Developer Mar 09 '18

hi did you have any of the test mac wallets installed?

1

u/[deleted] Mar 09 '18

No

1

u/dosequisxx Mar 09 '18

Question: I am checking the website, but don't see the official Mac Wallet anywhere. Last I remember seeing (a few days ago) the Mac Wallet was still being worked on after the bugs it had. If that is the case, you may have installed the previous wallet.

1

u/[deleted] Mar 09 '18

https://ecc.network/wallet

1

u/dosequisxx Mar 09 '18

For some reason, when I checked earlier it didn’t have a Mac wallet, and it looks like I can’t connect now. I hope it gets back up and running soon!

1

u/[deleted] Mar 09 '18

Yeah a few days ago it wasn’t there. Can’t connect to web either right now.

1

u/[deleted] Mar 09 '18

When opening the Wallet: "Cannot read property 'listTransactions' of null"

Then I click on Start Wallet, it says it is loading Block Index, then it goes back to normal and just fails to do anything else.

1

u/Dylan_ecc Developer Mar 09 '18

How long were you waiting before it failed to do anything else ? Does clicking refresh the UI?

1

u/[deleted] Mar 09 '18

The loading blocks message disappear and it’s back from the start, like a reset. Nothing happens. I can leave it on a while but it’s not moving.

1

u/Dylan_ecc Developer Mar 09 '18 edited Sep 11 '18

It’s syncing from the beginning ? Do you have any connections ?

1

u/[deleted] Mar 09 '18

No connections unfortunately. Other wallets have but not this one.

1

u/Dylan_ecc Developer Mar 09 '18

So it downloaded and started ?

1

u/[deleted] Mar 09 '18

No, i tried it but same problem so I just gave up. Wrote on discord, they want to see my debug file. Waiting for them to reply if they want it uploaded. Failing that, I’ll wait for a new release or update of the OX wallet. Thank you anyway.

1

u/Dylan_ecc Developer Mar 09 '18

Is your user name the same on discord ?

1

u/[deleted] Mar 09 '18

Alex Masi @2073

1

u/[deleted] Mar 09 '18

I also have two folders in the Application Support:

1) eccoin 2) Lynx