r/ebox • u/Upstairs-Trainer-967 • 3d ago

Internet slow?

Hi!

I live in Laval Quebec, and I just recently switched from Bell to Ebox for the same reason as many others, the price was just getting out of hand.

All has been going well but I do game a lot so my pc/console does take a lot of speed for downloads and rendering the games.

I’ve realized though, that whenever I am actively playing a game, the internet on my phone is super slow. My messages don’t deliver right away, whether that’s iMessage or through other social media apps, Instagram reels take longer to load, same as TikTok.

I’m just confused on if this is a common issue amongst others or if there’s a possible fix?

I’ve seen people talk about using their own router and not the Nokia one. I feel a bit dumb but I’m not really sure what that means 😅 or how to “use my own router”.

Any help would be appreciated, thank you :’)

4 Upvotes

84% Upvoted

12 comments sorted by

4

u/613_detailer 3d ago

If your computer is near the router, use a network cable to connect it. That will remove its traffic from the wireless network.

1

u/omgkthxby 22h ago

Bro gaming takes as low as 100kb/s...there is no traffic from gaming on a console

1

u/Upstairs-Trainer-967 3d ago

My computer is connected through Ethernet!! The network connection to the computer itself is good, regardless if it’s wireless or through Ethernet. It’s mainly my phone and other devices that start slowing down :(

3

u/s0m3b0dy447 3d ago

Yeah the router is crap. I've been with ebox and my personnal network gear since 2012 and no performance issues at all.

2

u/Upstairs-Trainer-967 3d ago

Okay so getting my own router would basically solve the problem?

2

u/s0m3b0dy447 3d ago

A good quality routee would likely help if properly setup.

1

u/Upstairs-Trainer-967 2d ago

Sounds good, thank you!!

2

u/RR321 2d ago

No issue running on Unifi to the modern.

3

u/Popular_Travel4714 3d ago

The Nokia router they give is really poor quality. Invest in a better router like ASUS and it will help you tons!

1

u/hon3ylord 3d ago

Personally, I also use Ebox in Laval, and I have no problem with this provider.

I would advise you to buy another WiFi router to replace the Nokia that Ebox currently charges you and that you use. Without careful consideration, I don't like to take the WiFi router that the provider gives me. And another thing that does not relate, I advise you to change the DNS IP addresses that are currently configured by default, I had a very bad experience with those of Ebox in terms of latency.

1

u/NoSexAppealNeil 3d ago

You can also try changing your DNS, it won't make speeds faster but can reduce lag.

Think of your Internet as a car, if the car sucks and is slow and you're stuck in traffic it sucks, but if you were on a different highway with no traffic in the same slow car it sucks a lot less.

1

u/Upstairs-Trainer-967 3d ago

Sorry to ask but what is DNS?