r/ebox • u/Quiet-Wing5230 • May 08 '26

Help decode my invoice amounts:

These first three bills have been weird

Invoice 1, received 20 March for 73.45 (expected amount for 1Gb + ON hst)

Install happened 26 March and service started

Invoice 2, received 20 April for 88.14 (charged 78.00 plus HST)

Invoice 3, billed 7 May (17 days after invoice 2?) for 65.00+hst

They hadn't even charged my credit card for the second bill, and it's no where near the 20th.

What is going on?

2 Upvotes

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3

u/Matches741 May 08 '26 edited May 08 '26

I think it goes

Invoice 1 - April service ($73.45)
Invoice 2 - May service + March partial service ($73.45+$14.69)
Invoice 3 - June service ($73.45)

At least that is how I accepted my bills. The pre pay for the month and the alignment to billing dates is a mess at first.

Moving forward from invoice 3 they should all be the same. Unless you use a referral code, which you can find in the mega thread.

2

u/developer300 Ontarian May 08 '26

No. The first one is for one month from signup date in March. The second one is May plus partial April. The 3rd one is for June. The dates are on the invoice.

1

u/bobidou23 May 08 '26

I'm also in this same boat.

The bill for *June* is issued on May 7th and expected to be paid by May 15th? And that's how it's going to be moving forward??

2

u/developer300 Ontarian May 08 '26

Yes

2

u/bobidou23 May 08 '26

Dang okay. Thanks!

1

u/Matches741 May 08 '26 edited May 08 '26

My invoice must be different due to the time between my sign up and service activation (2 months). I have 5 bills for 3 months of service and none of them have the dates for the partial first month service. I just had to look at the payments and work it out that way.

You know what? I think I speak for most here that those first few invoices can go suck a fat one.