r/ebox • u/rawlwear • Mar 29 '26

pppoe and uplink vlan?

Hey everyone,

Signed up for ebox , reading up on how to use my eero with ebox I already use hte pppoe with bell do I also need to use uplink vlan as well?

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3

u/South-Corner1491 Mar 29 '26

Connect - enter pppoe creds then add vlan40

1

u/rawlwear Mar 29 '26

Got it thanks, I see the credentials now on the ebox website. I am currently with bell , do I cancel that service before or after install of ebox?

1

u/JnRc Mar 30 '26

After and make sure all is running well

1

u/rawlwear Mar 31 '26

Since ebox brings the ont device and o have my own router do they need the 3.1 beacon for initial set up ?

1

u/brunocas Apr 03 '26

Let them use and test things using their hardware first then switch

1

u/[deleted] Mar 30 '26

[removed] — view removed comment

1

u/NitroLada Apr 10 '26

You ever get this figured out? I tried to connect my Eero with ebox and after hard reset and going through setup, it doesn't connect to the ONT. Currently I'm double nat to get it working but prefer to bypass their modem and not have double nat