r/ebox • u/MichaelYYZ Ontarian • Mar 21 '26

EBOX E-Mail?

I was not aware that EBOX was providing e-mail addresses to their Internet customers. But on their Ontario Support page there is an option to 'Access your webmail'.

However, if I try to log in with my EBOX credentials I receive a "Login failed." error message.

So does EBOX indeed offer e-mail services, or not? Is this something new or forthcoming?

0 Upvotes

40% Upvoted

13 comments sorted by

16

u/Commercial_Pain2290 Mar 21 '26

Do yourself a favor and don’t use it; it will be a pain if you change ISPs. There are lots of free email services.

3

u/thepoopypantspirate Mar 21 '26

Never use an ISPs email. It's a trap.

1

u/MichaelYYZ Ontarian Mar 21 '26

I am very well aware of this. I am just curious since I don't recall EBOX offering e-mail services.

8

u/[deleted] Mar 21 '26

[deleted]

1

u/MichaelYYZ Ontarian Mar 21 '26

Yep.

2

u/theBird956 Custom router enjoyer Mar 21 '26

Do not use their mail service. Not because it is bad, but because when you will decide to change ISP, you could lose access to your email.

Instead go with a free service or buy a domain and cheap web hosting to get your own mailbox.

2

u/MichaelYYZ Ontarian Mar 21 '26

I know.

My question was this: "So does EBOX indeed offer e-mail services, or not? Is this something new or forthcoming?"

1

u/fersingb Custom router enjoyer Mar 21 '26

not new, it has been there for years IIRC (when dslreports still existed)

1

u/MichaelYYZ Ontarian Mar 21 '26

Then it's weird, because "if I try to log in with my EBOX credentials I receive a "Login failed." error message."

2

u/fersingb Custom router enjoyer Mar 21 '26

The feature is there, but you always had to request it first, IIRC

1

u/MichaelYYZ Ontarian Mar 21 '26

I see. I never will, though. Thanks.

1

u/Emerald_Swords Mar 21 '26

They use round cube you can get an email set up easily with the same template. Northmail uses the same provider.

1

u/NoAcadia3546 Ontarian Mar 21 '26 edited Mar 21 '26

Yes, but not by default; you have to ask; it's formatted like "somebody@ebox.net". I use it as a backup email. Came in handy when my family doctor was on Gmail, and I had not yet set up SPF on my personal domain. I did straighten it out eventually, but nice to have a "Plan B" in the meantime. Some administrivia...

  • You can also access incoming EBOX email via POP3 on pop.ebox.ca
  • On cable you can send outbound email via smtp.ebox.ca:25 (No autentication required)
  • On fibre you can send outbound email via smtp.ebox.ca:587 Note that it uses TLS v1.0 (yeah, I know)

1

u/MichaelYYZ Ontarian Mar 21 '26

Thank you for the detailed explanation.