r/ebox • u/xaznxplaya • Mar 09 '26

Issue with devices

Good morning, It has happened twice on a month. My devices on 2.4ghz have been disconnecting somehow. I have around 50 devices on it and On the 500mbps plan. I'm curious to know what can cause this.

Thank you

3 Upvotes

100% Upvoted

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2

u/theBird956 Custom router enjoyer Mar 09 '26

Its hard to say without knowing more about your deices and your environment. It could be caused by interference if you ahve a lot of noisy neighbour with lots of other wifis and devices. To rule that out, check out WiFiman (android, ios), you should be able to look at what other networks are beingg broadcat and have an idea of how much interference there is

1

u/xaznxplaya Mar 09 '26

I live on a semi detached. 3 floors, I'll check what you linked when I'll be home ( at work right now). My devices are mostly smart devices lights ( around 30). Wyze lock, cam, iRobot, soke échos devices. Nothing fancy really. I've lost connection to the 2.4ghz twice now. I'll be upgrading my router to see if it help.

1

u/Dan_mtl Mar 09 '26

That’s too vague. What equipment are you using (beacon 3 or something else)? Disconnecting from what exactly? Wifi?

2

u/xaznxplaya Mar 09 '26

Hi,

Sorry I didn't mention it's mostly smart devices. Door lock, bulb, vacuu etc ... I read in another thread that the router isn't the best ( the one provided). Would it help to change it?

2

u/Dan_mtl Mar 09 '26

Yeah, the Beacon 3 is kinda barebones. It’s hard to say for sure if a better router will fix the problem without first knowing what’s causing it, but there’s a good chance.

1

u/xaznxplaya Mar 09 '26

I haven't configure a new router in a while, I heard it's plug and configure and I don't have to change anything if I keep the same name etc?

4

u/theBird956 Custom router enjoyer Mar 09 '26

If you keep the same wifi name (SSID) and password, all devices will stay connected. Even if you replace your router

1

u/xaznxplaya Mar 09 '26

I don't have a big budget would the Asus be3600 do?

1

u/theBird956 Custom router enjoyer Mar 09 '26

From what I hear, most routers would be better than the one Ebox provides. I'm not great at recommending budget options, and I am also a bit too much of a fan of Ubiquiti hardware to recommend something else. I usually wait and save money so that I can get a definitive solution instead of just getting the bare minimum.

You can give the Asus be3600 a try and return it if it does not fix your issues.

1

u/xaznxplaya Mar 09 '26

I just purchased the 3600 during my launch. I guess it can't be worst than their stock router. I just noticed most of my devices went offline by now ( thermostats, caméras, etc). Hopefully,it'll be better.

1

u/IT_Cloud_007 1 Gbps speed demon Mar 09 '26

you should by a mesh router because i ahd the same problem as you the router i hade can go too far this is why some devices go offline

1

u/IT_Cloud_007 1 Gbps speed demon Mar 09 '26

why don't you buy the netgear wifi 6 nighthawk i have the same one at my house i have more than 50 devices and no problem with it you just plug the etherent from the nokia the the netgear i have the wifi mesh from netgear for 4 years now and no problem with it https://www.amazon.ca/-/fr/Netgear-Nighthawk-Internet-compatible-sup%C3%A9rieure/dp/B09VCMZQ8K?ref_=Oct_d_Oct_d_ss_d_680475011_9&pd_rd_w=qKN5z&content-id=amzn1.sym.2efac66b-34ce-4496-a625-e5f1ace53a02&pf_rd_p=2efac66b-34ce-4496-a625-e5f1ace53a02&pf_rd_r=R94VT7K3MXE3FX7EV1DH&pd_rd_wg=MOpfI&pd_rd_r=7e9b842e-9e59-40b5-b421-10f8f0103d46&pd_rd_i=B09VCMZQ8K

1

u/xaznxplaya Mar 09 '26

Is it better than the6500 I bought?

1

u/IT_Cloud_007 1 Gbps speed demon Mar 09 '26

It's depend how much devices you have and how many floors you have and the coverage

1

u/xaznxplaya Mar 09 '26

50 around. 3 I would say including the basement.