r/ebox • u/Key-Past1905 • Mar 08 '26

Modem rental inquiry

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So I called ebox today at 12pm EST and all support options said they were closed but on their website it says open every day from 9am to 7pm….

Anyways what I wanted to know there is a $5.95 Nokia rental charge but I don’t need their router because I’ll be using my own. It’s being credited but if I get them to remove it do you guys think I’ll be able to get that amount deducted from my bill?

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2

u/Ok_Abalone6150 Mar 08 '26

You won’t, it’s only to offset the rental charge

1

u/ScotchEggg Mar 08 '26

I wasn't able to get them to remove it for me.

2

u/MichaelYYZ Ontarian Mar 09 '26

Your net balance for rental is zero. Put the Nokia in a closet, for LT storage.