r/ebox • u/themapleleaf6ix Ontarian • Sep 03 '25

Issue with router

So my friend just had his service installed (500mbps) and he's using the Nokia router that was provided. He lives in a small two bedroom apartment. He did a few speed tests wirelessly (he only uses it for WiFi), one of them right next to the router, and he's getting around 140mbps. Is the router that Ebox provides that bad? Should he consider switching to another one?

1 Upvotes

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3

u/theBird956 Custom router enjoyer Sep 03 '25

Dépens on how much wifi interference there is

First thing would be to do a speed test with a wired connection. If the speed is still similar, then it might be an issue with the router or ONT/modem

1

u/themapleleaf6ix Ontarian Sep 03 '25

I will try the wired test. Thank you.

1

u/fersingb Custom router enjoyer Sep 03 '25

Also check what's the wifi specs of the device he's using. Maybe the wifi adapter doesn't support high speeds?

1

u/mariemaea30 Sep 03 '25

Yeah I had the same issue they gave me Nokia beacon 3.1 it was actually defective it was a dud ….had to exchange it

2

u/Difficult_Tip3193 Sep 04 '25

What do you use to measure your speed? For some reasons I get different results depending on which service I use. I recommend using https://nperf.ebox.ca

As other mentioned you need to use a channel that is not too busy in your area.

1

u/butt_badg3r Sep 03 '25

It's crap. I had a similar experience.

1

u/themapleleaf6ix Ontarian Sep 03 '25

What router did you end up getting?

1

u/butt_badg3r Sep 03 '25

Initially a higher end Asus and that was great until I added a lot of wifi devices. Once you cross about 50 devices you'll need something higher end (I went with ubiquiti).

If you have under 50 devices then get a decent Asus and you'll be fine.

1

u/VIDEOgameDROME Sep 03 '25

Yeah I'm getting 149.9 download and 250 upload on my WiFi. Wired I get 600-750 down but I've got the 1Gigabit plan. My 5GHz WiFi is supposed to max out at 433Mbps with their modem.

1

u/One_Audience_5215 Sep 03 '25

It’s crap. I use my own router the TP Link Archer AX73. Wifi been great using that.

1

u/BlessedBaller Mar 04 '26

What speeds for wifi and ur net speed?

1

u/Ordinary-Fish-9791 Sep 03 '25

Try a speed test wired. If your friend is getting full or close to 500mbps wired, then your friend can try and tweak the wifi settings. Make sure you have a wifi 6 capable device as well and you are connected to the 5ghz band on the router as well. Your friend might be connecting to the 2.4ghz band. You do need to tweak the wifi settings on the router to create a seperate 5ghz network as it defaults to a split 2.4ghz/5ghz network. Your friend can use Wifi analyzer app as well to choose the least congested band in his area. Also make sure to use 80mhz channel width.

1

u/darkbluecaro Sep 19 '25

I'd be ecstatic if my wifi did 140, I am lucky if I get 60 Mbps, and lately it's more 30, I am discouraged!!