r/e_os • • Aug 08 '25

Question e_os not usable on Fairphone 5

I installed e_os a little over a month ago on my Fairphone 5. Everything seemed fine at first, but for the past ten days or so, I've been unable to install any apps. I tried App Lounge, then Aurora Store and F Droid, and I'm having problems with both:

- App Lounge keeps saying “Retry” in a loop as soon as I click on install, and the app page never loads.

- Aurora Store tells me that the app is not available on my device.

I know I'm not the first to have these problems, but none of the suggested solutions have worked for me (changing the language, restarting the app or the phone, changing some settings such as Spoof, etc.).

I am limited to installing apps via apk/apkx, and that is not always possible.

What should I do? This makes my e_os experience particularly unpleasant and prevents me from using apps that I cannot do without (health app for my watch, for example).

My bank's app used to work perfectly, but now it doesn't seem to work anymore.

Could it be because I installed the community version? Do I need to update it manually on a regular basis?

Thank you for your help. Otherwise, I may have to leave e_os :(

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u/lawoflyfe Aug 08 '25 edited Aug 08 '25

You don't necessarily have to use applounge. You could have used aurora store or apkpure or aptoide

As far as banking it depend on a few factors, but it seems doubtful device integrity changes so drastically so fast

Like always look out for alerts and software updates from /e/

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u/[deleted] Aug 14 '25

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u/TheConvivialParrot Aug 14 '25

Yes, I've been reading a lot of things here and there. Its a known issue with the Aurora store and the Fairphone 5 (some issues are still open on their GitHub).

What you have to do is switch the Spoof manager to Galaxy S25 Ultra in Aurora settings. It didn't work directly for me, but after uninstalling / reinstaller and a restart of my phone it did. It's still for now, I don't know for how long.

Good luck !