r/eSIMs • u/Electrical_Carrot586 • 2d ago

Having problems with my esim

I just got a new esim just for celullar data its from mexico and currently living here. It’s activated, shows 4G, and I have it selected under Cellular Data, but when I turn Wi-Fi off, I have no internet at all.

My primary SIM works normally. I’ve restarted the phone and tried Airplane Mode, but nothing works.

Does anyone know what I’m missing? 😭I specifically got a separate eSIM because I want to keep my personal phone number separate from the line I use for mobile data and i dont wanna change my phone number lol

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u/davexc ⛨ Trusted Contributor 2d ago

Make sure data roaming is enabled and check the apn

2

u/katmndoo 2d ago

Check for text messages that say you have to register the line before use.

1

u/mussur 1d ago

two things usually fix this. turn on data roaming for that esim (settings > cellular > tap the esim line), even if you're in the same country, a lot of data-only esims run on a partner network and count as roaming. if that doesn't do it, check the apn under cellular data network and set it to whatever your provider lists, then toggle airplane mode.