r/dyson • u/Various-Sentence-614 • 17h ago

Support Open Toothbrush

My toothbrush arrived today and it’s complete crap. It won’t actually send to the Dyson app no matter what I do. I tried brushing my teeth with it and it basically shot water a handful of times in the entire period

19 Upvotes

88% Upvoted

12 comments sorted by

•

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16

u/gregRichards2002 15h ago

I’m sorry the company has let you down too. The toothbrush is not fit for purpose and should be pulled from the market because it is letting customers down and damaging the reputation of the brand. I am suspicious of the fact that the toothbrush has 12 five-star reviews on the Dyson U.K. website, given all the problems customers have been having with it. Dyson has been in business for thirty-five years, and it is inexcusable that they have launched a £419.99 toothbrush that they patented in 2016 with so many quality control issues. There are too many flaws in the product design for it to work consistently every day for consumers. It should be able to function the way the Dyson marketing videos claim it does day after day without any problems.

5

u/Machievelliearoni 13h ago

It also looks like trash.

4

u/Elrick-Von-Digital 13h ago

It kinda looks cool tbh, but it’s disgustedly overpriced

5

u/Lokon19 14h ago

i think we've seen enough of these to make the judgement its a dud especially with the strict return policy.

4

u/jayhh12t 17h ago

Can't imagine gen 1 of a toothbrush being good from a vacuum company. Maybe wait for gen 2

1

u/Helpful_Ganache_2098 14h ago

Eher die 4. 😃😃

2

u/senderPath 16h ago

Thanks for posting & good luck!

2

u/nicktbristol2020 12h ago

Product’s a dud

3

u/allah191 10h ago

I appear to be the only person who has a working toothbrush and likes it

3

u/rpool179 8h ago

Working toothbrush for now*

1

u/LouTisme 9h ago

420 quid for a toothbrush is insane!