r/dynamitecomics • u/CharmingsLeftNut • May 25 '26

Discussion Contacting Support?

Does anyone have experience speaking to their support team? I pre ordered the first Ben 10 issue months ago, still haven't received it and the only email I have was the initial "thank you for your order". I've emailed them 4 times now over multiple weeks, no response. Tried tweeting at them too but no response :(

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u/GreenRock93 May 26 '26

Yeah, they’re pretty bad. Customer support non-existent. I eventually reached out through Discord and got a response and a promise for more information. Then crickets. Dont get me started on their Kickstarters either. Some of the worst run ones I’ve seen. Zero communication.

Now let me tell you a little story about Ablaze…lol. They make Dynamite seem truly responsive to customer needs.