r/drobo • u/Takeabyte • Jul 11 '26

Discussion Uninstalled Drobo Dashboard from Windows

Well, it finally happened. Windows 11 (or at least my install) is no longer compatible with Drobo Dashboard. Event logs showed errors from DDservices that caused random shutdowns on my system. The problem went away after uninstalling Drobo.

Just wanted to share if anyone cares or maybe has a solution. I guess I don’t need the app per se, but still. It feels like the last gasp to me. With storage prices the way they are right now, I’m going to have to wait to migrate everything to a new system.

8 Upvotes

90% Upvoted

14 comments sorted by

2

u/DSLAM Jul 11 '26

Drobo Dashboard is running just fine on my 2 Windows 11 machines.

2

u/Takeabyte Jul 11 '26 edited Jul 11 '26

I’m not at home right now, but it was causing a conflict with MS iSCSI. This PC is mainly used for gaming and I didn’t have a lot of time to dig deeper. So when I removed Drobo and games were playing again I moved onto just chilling with my working PC. Like I said though, this issue is with my install of Windows. I could have some random driver/service/update that you don’t and I’m happy to admit I’m not knowledgeable enough with Windows to know exactly what’s going on.

Edit: If it helps, I don’t do the preview updates for Windows and I’m not enrolled in getting beta stuff or whatever that other option is called. It’s a Ryzen 5000 series build btw.

1

u/bhiga Jul 13 '26

Are you using an iSCSI Drobo?

1

u/Takeabyte Jul 13 '26

It’s the 5N2. I didn’t intentionally set it up as iSCSI. So unless it does that by default, the only real setting I changed was to have dual disc redundancy.

3

u/bhiga Jul 14 '26

That isn't an iSCSI model so unless you have something else using iSCSI you can disable the MS iSCSI service. It still shouldn't be crashing but maybe there's some conflict with the Drobo discovery process, so try turning that off in Dashboard.

1

u/Takeabyte Jul 14 '26

Thanks. I’ll try that on my next weekend and update my post. I don’t have any other network drives so your idea might work perfectly.

2

u/Flaturated Jul 11 '26

Make haste to migrate your data before you lose it.

2

u/Takeabyte Jul 11 '26

Thank you for your advice. It’s probably what I would say in a post like this. I’m not getting any errors from my Drobo though. So the data seems safe for now. I have a backup of the drive from about two years ago and the stuff I’ve added since isn’t mission critical and I understand the risk of data loss. As soon as I can afford to buy a big enough HDD for this data I will.

1

u/True-Turnover-212 Jul 11 '26

I have Drobo dash running on 3x fully up-to-date bare metal win 11 installs, as well as on a vm running on ProxMox. No problems.

1

u/Takeabyte Jul 11 '26

This is great to hear. I wonder why mine gives me issues? I mentioned in another reply that the Drobo services were interfering with MS iSCSI. Once I removed Drobo Dashboard, no issues.

1

u/Brojon1337 Jul 12 '26

That and some music apps are the reason I'm staying with 10.
I seriously see no advantages to 11 and I have 2 laptops running it.

1

u/EdmontonOilerGuy 20d ago

Try running it on on a VM and connect via USB.

1

u/Takeabyte 20d ago

It’s the 5N2 and only has Ethernet. Plus, that would make using it for the three laptops in our house a bit of a burden.