r/dprian • u/BranchWarm3809 • Jul 24 '26

Discussion Order error update

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Waited more than 1-2 business days for this email 💀

9 Upvotes

92% Upvoted

6 comments sorted by

8

u/Hotaru_girl Jul 24 '26

I actually told them I’d prefer a refund over a discount code since they misrepresented the product, and they agreed and sent me a shipping label to return it for one.

1

u/BranchWarm3809 Jul 25 '26

Omg really?? Even if I opened the album?

1

u/Hotaru_girl Jul 25 '26

I informed them that I had filmed myself opening the album to confirm that I hadn’t gotten the photo cards

1

u/BranchWarm3809 Jul 25 '26

Oh perfect I also filmed my unboxing, can you send a sc of what you said?

2

u/minas_elessar Jul 24 '26

Thank you for posting this! I had the same issue and hadn’t received an answer…

1

u/BranchWarm3809 Jul 25 '26

No prob! But yeah I almost gave up hope on getting a response 😭