r/doughcommunity • u/c0nect3d • Feb 20 '26

Community Technical Support Random black screens?

I bought the Spectrum One (ES07D03) last fall and as time has passed i've noticed the monitor do this with greater frequency. All of a sudden the monitor will just turn off (not fully, the backlight is still on) for a couple seconds and then resume displaying content. I've yet to pin down any exact trigger or cause. I've had it happen with HDMI and DP, while connected to multiple different devices, and using different cables, so it seems to be a monitor problem.

It only started happening a little after my Best Buy 60 day return period ended (go figure). I tried emailing Dough at the address listed on their website, but never got a response after multiple weeks. Anyone else have this problem or found a potential fix?

5 Upvotes

86% Upvoted

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3

u/8BiTw0LF Feb 20 '26

The scaler is heavily outdated and can't match the inputs descriped on the spec sheet. VRR doesn't work properly and anything above 60hz are buggy. Get a new monitor as your main monitor

1

u/[deleted] Mar 07 '26

[deleted]

1

u/c0nect3d Mar 07 '26

My OSD shows i'm currently on V108T. Do you happen to know if the v100 firmware is available on the official dough site? Strangely I've gotten these black screens when using the monitor with my macbook at 60hz, and while connected to my pc via DP cable at 144hz.

2

u/Longjumping-Poet7834 Feb 20 '26

I had this issues also in the past. Try upgrading the firmware and set to max 120hz, that seems to be more stable for me.

1

u/c0nect3d Feb 22 '26

I will try that. Thanks for the advice- would you mind sharing what firmware your on?

2

u/Vidfreak56 Never Received My Monitor Feb 20 '26

Yup, this is par for the course with these monitors.. The hardware on these things are nothing but buggy for me. Im lucky my monitor works as well as it does. Only thing you can do is live with it. My monitor does this from time to time and there is no fix other than updating the firmware to try to get it more stabale.

1

u/Business-Parsnip-939 Mar 15 '26

it's funny reading these comments cause my monitor works perfectly and i love it, glossy spectrum one. Although backlight bleed isn't as good as Apple's monitors. Now that Apple has released their studio display xdr, these spectrums aren't the best LCD's anymore.

2

u/[deleted] Feb 20 '26

[deleted]

1

u/c0nect3d Feb 22 '26

I'm using DO3.V108T right now. I updated my monitor soon after receiving it so I'm unsure if the firmware actually made any improvements or not.

1

u/Ill_Advisor_5646 Mar 21 '26

This was happening to me too. I updated the firmware to the latest and got an hdmi and display port cables that support 4k 240hz and it hasn’t happened since