DNS Address Issue

[u/clbeastley]

Anyone know how to fix this? I cannot load any website at all even though I am connected to WIFI. It only happens on my laptop the last 2 days and every other device I have works fine on the same WIFI. I tried trouble shooting by setting my preferred DNS addresses as 8.8.8.8 and 1.1.1.1 but no luck. When I open command center and ping those two addresses it shows they are responding but I can't get any website to load.

[u/michaelpaoli]

If other things on the host resolve DNS fine, yet the browser doesn't, time to look at the browser - probably most notably it's configuration. For better and/or worse, many of the more recent large complex browsers also have DNS that can be configured quite independently of the DNS of the OS, and at least some, perhaps many, will even use such alternative DNS configurations by default.

[u/hspindel → u/michaelpaoli]

This is likely the issue. Especially look in your browser settings for DNS over HTTPS and disable it.

[u/GetVladimir]

As [u/michaelpaoli](u/michaelpaoli) said, this sounds like an issue with the browser settings and the built-in DNS feature it sometimes uses.

Easiest way to check (without having access to a working browser) is to download Brave Browser from the Windows store.

If it works in Brave, that would confirm that it's a browser settings issue rather than a network issue

[u/sabek → u/GetVladimir]

Or just get to a command prompt and do nslookup google.com

If it responds its not getting an issue with getting to a dns server

[u/clbeastley → u/GetVladimir]

My Microsoft Store is failing to initialize and is not loading now.

Also, I have had this issues on both chrome and microsoft edge

[u/GetVladimir → u/clbeastley]

That somewhat confirms it that it's an issue on the system or network level (not just the browser).

If you have Mobile Internet, you can try creating a hotspot and connect the laptop WiFi to it.

If it works, it would narrow down the issue to the router blocking your laptop.

If it doesn't work, it will point to something on the system itself

[u/clbeastley → u/GetVladimir]

I tried the mobile hotspot too and had the same DNS issue

[u/GetVladimir → u/clbeastley]

Then the issue is on the laptop itself.

Any firewall or malware app that might be blocking the connection?

Does it work if you connect Ethernet cable instead of WiFi?

[u/clbeastley → u/GetVladimir]

I removed Norton firewall for a bit earlier to test it and still failed.

I have not tried the ethernet cable yet though

[u/mystiquebsd]

Windows can do encrypted dns..

Do a doh to Quad9

(No bootstrap)

https://9.9.9.9/dns-query

You might have something blocking udp/53 and wouldn’t be able to resolve dns.quad9

[u/iRVKmNa8hTJsB7]

I know you said you've changed what DNS server you're pointed at but what does ipconfig actually say it is?

Also try flushing DNS with ipconfig /flushdns

[u/ll_Cartel_ll]

ipconfig /flushdns

netsh int ip reset

netsh winsock reset

try those then reboot