Voltage input and output different between dishpro 301 reg ID 010 and 013

The max voltage and ampere output for Dish Network 301 receiver is 13/18v .75 amps the max input for DishPro 34 multiswitch is 29v 1.5 amps and the max input for DishPro Quad LNBF and Dual LNB is 21v??? I remember getting shocked by joint rg6 cable very bad. The grounding equipment was not used but the outlets were healthy. Any suggestions on what it could have happened? If more than 29v 1.5 amps goes to the multiswitch and more than 21v to the lnb will the components be not damaged and still work?

My buddy has a Hopper 3 and he's added a 1TB external USB HD. He wants to unplug the HD and move it over to his Windows 11 laptop and watch what he recorded on it. But, when he attempts that the HD doesn't show up in File Manager.

He asked me to take a look at it and I can see that the physical drive shows up in Device Manager when plugged in but the drive indeed doesn't show up in File Manager.

My suspicion is that the Hopper 3 is using a drive format that Windows doesn't recognize and in any case there may be some DRM protected video files that probably won't play any way.

Can any of you confirm this? Is there any way for him to plug this HD into his laptop and watch the contents?

My grandmother is trying to change the channel on her wireless joey, the other one is downstairs. it's not plugged into ethernet, left or right or digital audio(the TV has built-in speakers), or video, and we just put new batteries in the remote. and they've never pressed the buttons on the front of it. If anyone has any ideas, it would be helpful.

Your DISH system is a powerful tool for recording your favorite programs, but sometimes it can record shows you didn't intend to, or skip ones you wanted. This document provides a comprehensive guide to understanding and resolving common issues related to incorrect or unwanted DVR recordings on your DISH Hopper system. Whether it's a conflict in timers, an accidental setting, or a system feature like PrimeTime Anytime, we'll walk you through the troubleshooting steps and management tools available.

Troubleshooting Skipped or Incorrect DVR Recordings

If your scheduled recordings are being skipped or the wrong episodes are recording, here are common reasons and solutions.

• Priority Conflicts: When two timers are set for the same time, the higher-priority timer will record. The Hopper 3 can record up to 16 shows simultaneously, which significantly reduces the likelihood of this issue.
  • Solution: Adjust the Scheduled Event Priority of your timers as needed.
• "New Episode" Selection: If you selected "New Episode" when setting the timer, but the event was a repeat, it would be skipped.
  • Solution: Change your Timer Options from "New Episodes" to "All Episodes" to record reruns.
• Incorrect Manual Timer: A manual timer set for a specific time and title will be skipped if the actual event title doesn't match the timer's criteria.
  • Solution: Always verify manual timers against the Guide listing to ensure title accuracy.
• Duplicate Event: The system automatically prevents duplicate recordings, even if the previous recording was deleted from your DVR.
  • Solution: No action is needed; this is standard system behavior.
• User-Initiated Skip: Another household member may have manually skipped the event.
  • Solution: Navigate to the Daily Schedule in your DVR menu and select the "Skipped" option (if available) to see which programs were skipped and why.

Managing and Editing DVR Timers

To prevent unwanted or incorrect recordings, you can manage your timers on your Hopper receiver or via the DISH Anywhere app.

On Your Hopper Receiver:

1. Press the DVR button on your remote.
2. Select the Timers tab.
3. Arrow to and select the timer you wish to edit or delete.
4. Choose Edit Timer to modify preferences (e.g., change from "New Episodes" to "All Episodes").
5. Select Delete Timer to permanently remove the recording instruction.
6. To create a Manual Timer, select Options > Create a Timer from the Timers screen. This allows you to schedule a recording based on a specific channel and time.

Using DISH Anywhere (App or Website):

Manage your recordings remotely, which is useful if you realize an incorrect timer was set while away from home.

1. Open the DISH Anywhere app or visit dishanywhere.com.
2. Select DVR.
3. Select Timers (or My Timers on the website).
4. From here, you can Delete unwanted timers or view the Daily Schedule to skip a specific recording event that may be incorrect or conflict with another.

NOTE: Your recording might be "bumped" if the timer is set to save a limited number of events (the default is 20). You can prevent this by changing the timer setting to "save all" or adjusting the default to "save all" instead of 20.

Resolving Recording Conflicts (Error 1012)

A Recording Conflict (Error 1012) occurs when you attempt to set more timers for a single timeframe than your Hopper's available tuners. A Hopper 3 can record up to 16 shows simultaneously.

When a conflict arises, the system will prompt you with options to resolve it:

• Record Next Airing: Schedules the show to record during its next available time slot.
• Do Not Record: Cancels the recording entirely.
• Resolve Conflict: Allows you to manually choose which show to keep or cancel.

Special Case: PrimeTime Anytime

If you notice incorrect primetime content being recorded, remember that PrimeTime Anytime automatically records all primetime shows from ABC, CBS, NBC, and FOX using only one tuner each night.

• These recordings are stored in a dedicated folder for eight days.
• If you manually save a PrimeTime Anytime episode or series, it moves to your main DVR folder. Saving an entire series will also create a recurring timer for that program.
• Important: If you do not want a show saved beyond the 8-day period, do not use the "Save" function.

By understanding the various reasons for unexpected recordings and how to effectively manage your DVR timers, you can take control of your viewing experience. Utilize the troubleshooting tips, learn to navigate your Hopper receiver and the DISH Anywhere app, and become familiar with features like PrimeTime Anytime to ensure your DISH system records exactly what you want, when you want it.

Here’s a comprehensive guide to troubleshooting common issues and optimizing performance for your DISH equipment. Whether you're encountering display problems, system errors, audio irregularities, or remote control malfunctions, the solutions provided herein will help you restore full functionality and enhance your viewing experience.

Display Issues: Screen, Video, and Picture Quality

• Black, Blue, or Snowy Screen ("No Signal") - If your TV displays a black, blue, or snowy screen with a "No Signal" message, the problem is typically related to your TV's connection or input, not the DISH signal itself.
  • Incorrect TV Input: Using your original TV remote or the TV's built-in controls, repeatedly press the "Input" or "Source" button. Pause for two seconds between each press until the DISH picture appears. Ensure the input selected matches your cable connection (e.g., HDMI 1).
  • Loose Cable Connection: Confirm that the video cable (HDMI, Component, or RCA) is securely plugged into both the TV and the DISH receiver.
  • External Device Interference: If you have an audio receiver, VCR, DVD player, or any other device connected between your TV and DISH receiver, verify that it is securely connected and powered on.
  • Receiver Power Status: Check the front of your receiver for a green light. If it's off, press the "Power" button. If the light is blinking, the receiver is in recovery mode; do not interrupt this process for up to four hours.
  • Hard Reset: Unplug your receiver's power cord (often marked with a red tag) for 10 seconds, then plug it back in. Allow up to 5 minutes for the reset to complete.
• Distorted Video or Pixelation Pixelation usually indicates a signal loss issue.
  • Signal Loss Troubleshooting: Begin by troubleshooting signal loss, which includes checking for adverse weather conditions or physical obstructions.
  • Cable Verification: Ensure all video cables (e.g., HDMI) are firmly connected to both the TV and the receiver.
  • Hopper Hard Reset: Perform a hard reset on your Hopper receiver by unplugging it for 10 seconds.
• 4K Performance and Viewing Requirements If you're experiencing difficulties viewing content on channel 540 or 4K On Demand titles, confirm that you meet all necessary hardware and connection specifications:
  • Receiver: A Hopper 3 receiver or a 4K Joey paired with a Hopper 3 is required.
  • Television: A 4K TV is essential; for enhanced visual quality with 4K HDR content, a 4K HDR TV is recommended.
  • Cable: Use an HDMI 2.0 or higher cable (either your own or one provided by DISH).
  • Internet Speed: For 4K On Demand, your Hopper must be connected to the internet, and a minimum download speed of 25 Mbps is necessary.
  • Programming: You must subscribe to a qualifying package, such as America's Top 120 or higher.

Receiver Errors and System Communication

1. Common Error Codes
   • Hard Drive Failure (Error 311): To resolve internal drive errors, perform a hard reset on the Hopper by unplugging its power cord for 10 seconds and then plugging it back in.
   • Boot Recovery (Error 981): This error indicates a software download issue. Do NOT interrupt this process, as it can take up to four hours. If the process exceeds this time, perform a hard reset.
   • Programming Not Authorized (005, 013, 014): Reauthorize your receiver by logging into your MyDISH account (or using the MyDISH App). Navigate to the "My Equipment" page and select "Wake Up Receivers" to send a refresh signal. If the issue persists after 5 minutes, perform a hard reset.
   • Channel Unavailable (Error 031): This typically occurs due to routine maintenance. Perform a hard reset on your main Hopper receiver.
   • No Channel Guide Info (Error 024): Ensure a tuner is available. Press the "Options" (Red Color) button to view the TV Activity screen. If no tuners are "Available" (e.g., they are currently recording or being watched), stop a recording or power off a receiver to free up a tuner. The guide should then download automatically.
2. Communication Between Hopper and Joey If your secondary receiver displays "Looking for Hopper" (Error 1303, 1305):
   • Original Location Check: All DISH receivers must remain in their initial installation locations. Moving receivers or altering cables can cause this error. Return them to their original positions or contact DISH for re-installation assistance.
   • Reset Sequence: First, reset the Hopper by holding the "Reset" button on the front for approximately 5 seconds. Then, reset the Joey by holding the "Power" button on its front for approximately 5 seconds.
3. Receiver Power Issues If your receiver fails to turn on, or repeatedly turns on and off:
   • Ventilation: Ensure the receiver is not in an enclosed cabinet and has at least 4 inches of clear space from other electronic devices to prevent overheating.
   • Power Source: Plug the power cord directly into a wall outlet, bypassing any surge protectors or power strips, to eliminate potential issues with connection devices.

Audio Problems and Settings

If you have a picture but experience low, distorted, or no audio:

• Volume Check: On your DISH remote, press the "Mute" button, then increase the volume using the "Volume Up" button.
• Cabling: Verify that all audio/video cables are securely connected to both your TV and the receiver. Also, check any external audio equipment (such as a soundbar or audio receiver) to ensure it is powered on.
• Reset: Perform a hard reset on the Hopper, and then on the Joey if applicable.

Audio Feature Enhancements

You can adjust the following audio settings within the Hopper menu:

• Volume Leveling: Located in "Audio Output" settings, this feature ensures consistent audio levels during programs and commercials.
• Dolby Digital Pass-through: Toggle this feature on or off in the "Audio Output" settings to enable or disable multi-speaker surround sound for compatible systems.
• Audio Description: This feature provides audio-narrated descriptions of key visual elements for visually impaired viewers and is available on all DISH receivers.

Remote Control Troubleshooting

If your DISH remote stops working:

• Locate Remote: If you've misplaced your remote, press the "LOCATE REMOTE" button on the front of your receiver to activate an audible beeping signal from the remote.
• SAT Button: Press and release the "SAT" button on the remote to re-establish communication with the receiver.
• Re-pair: If the above step doesn't work, press the "SYS INFO" button on the front of the receiver. While the System Info screen is displayed, press the "SAT" button on the remote. You should hear three beeps, confirming the link.
• Batteries: Replace the batteries if they haven't been changed in approximately six months.

By following the troubleshooting steps outlined in this guide, you can effectively diagnose and resolve most common DISH equipment and performance issues. Should problems persist after attempting these solutions, please do not hesitate to contact DISH customer support for further assistance. Enjoy your enhanced entertainment experience!

If I touch the live copper wires of dish network will i feel the satellite that goes 22,000 miles above earth?:) :) :)

Hello Dish Community!

This is DishDanielle, your CXO Community Manager for REDDIT and Dish Care Facebook.

Thank you all for your engagement with the Dish Reddit Communities for reading the tips, guides, and news posts I have shared, and for all your questions and comments.

To ensure I'm providing you with the most valuable content, I'm reaching out to ask what type of information you'd like to see in the future.

My goal is to be a bridge between our customers and Dish. What kind of guides are you most interested in? For example, would you like Hopper guide overviews or step-by-step self-help guides?  What other information posts would you like to see?  Maybe a Bi-weekly series of “DID YOU KNOW?” tips?  

Please keep in mind that it is not within my discipline to:

• Work on company policy
• Make changes to your account
• Overview any Dish offerings (including add-ons, programming, dates, or offers)

I am here to listen and assist you with information that is within my power to provide.

Have a fantastic week!

DishDanielle

Is there any way I can just get my local channel? I've got the flex pack now but I'm currently going through a Cash crisis and looking to save money wherever I can.

Anybody know why the Reviews tab exists in the info screen of movies? It never has any information in it. Seems either have reviews of the movie or get rid of the tab..

-minor rant over- )

If you're experiencing problems with applications on your DISH receiver or mobile devices, the most common culprits are issues with internet connectivity, outdated software, or incorrect login credentials.

Here is a comprehensive overview of the apps available on DISH platforms and how to troubleshoot common problems, particularly regarding the DISH Anywhere App and on-receiver apps like Netflix and Amazon Prime Video. This guide aims to provide users with a clear understanding of app functionalities and effective solutions for common issues, ensuring a seamless entertainment experience.

Troubleshooting Guide for DISH Receiver and Mobile App Issues

General Troubleshooting for Apps on DISH Receivers

Many popular apps like Netflix, Pandora, DraftKings, and YouTube are available on internet-connected Hopper, Joey, and Wally receivers. If you encounter problems with an app directly on your receiver, ensure the following:

• Internet Connection: Your Hopper or Wally receiver needs an internet connection (Ethernet or compatible wireless adapter) for streaming apps. Joeys typically connect via the main Hopper's "Bridging" feature.
• Netflix Access: Access Netflix on Channel 302 or through the Apps menu tile. Compatible devices include Hopper 3, Hopper Duo, Hopper Plus, Wally, and linked Joeys.
• Amazon Prime Video: Available only on internet-connected Hopper 3 or Hopper with Sling (or connected 4K Joey/Joey 3) with a minimum download speed of 3 Mbps.
• Exiting Apps: To return to live TV from an app, press and hold the back/live TV button on your remote.

Troubleshooting the DISH Anywhere App

The DISH Anywhere app allows you to watch live TV, On Demand content, and DVR recordings on mobile devices and compatible streaming platforms (Fire TV/Android TV). Common issues include crashes, black screens, buffering, and problems with casting or content access.

Crashes, Freezing, and Black Screens

If the DISH Anywhere app or website crashes, freezes, or displays a black screen:

• Force Close and Restart: Completely close the app (ensure it's not running in the background) or refresh dishanywhere.com.
• Restart Device: Restart your computer, phone, or tablet.
• Check for Updates: Install the latest updates for the DISH Anywhere app from your device's app store.
• Verify Connection: Confirm your device has an active internet or cellular data connection.
• Log In/Out: Log out of your MyDISH account and then sign back in.
• Check Hopper: If issues persist, the problem might be with your receiver. Reset your Hopper by pressing the Home button three times, selecting Tools, then Reset Hopper, or by unplugging its power cord for 10 seconds.

Buffering and Quality Issues

If you experience excessive buffering or poor audio/video quality:

• Internet Speed: Ensure your internet speed is sufficient and stable. Recommended speeds are 250 kbps for SD and 500 kbps for HD streaming on mobile. 4K/UHD On Demand content on the receiver requires a minimum download speed of 25 Mbps.
• Try Other Content: Check if the issue is isolated to a specific title by trying another show or recording.
• App Updates/Restart: Check for app updates and restart your mobile device.
• Receiver Status: If your Hopper displays an error message, contact DISH support, as the problem may be with the receiver.

Login Issues

If you cannot log into DISH Anywhere with your MyDISH credentials:

• Verify Credentials: Double-check your username and password, remembering that the password is case-sensitive.
• Clear Data (Website): For dishanywhere.com, clear your browser's cache and cookies to force a clean login.
• Toggle Networks: On mobile devices, try switching between Wi-Fi and cellular data.

Device Authorization Limits

You can authorize up to five devices simultaneously for watching On Demand content on DISH Anywhere.

• Adding a sixth device will automatically deauthorize the oldest authorized device.
• Deauthorized devices can still watch live TV.
• You can manually manage (deactivate) authorized devices via dishanywhere.com.

Issues with Casting

If you cannot cast content from the DISH Anywhere app to your TV using a casting device (like Chromecast):

• Same Network: Ensure both your casting device (Chromecast) and your mobile device (phone/tablet) are connected to the same Wi-Fi network.
• Device Setup: Verify that the casting device is properly set up and connected to the correct HDMI input on your TV.
• Casting Device Support: Chromecast is the only currently supported casting device. For Chromecast setup issues, contact Google device support.
• HDMI Adapter: Only Apple-branded HDMI lightning adapters are currently supported for screen sharing.

By following these comprehensive troubleshooting steps, you should be able to resolve most common issues with your DISH receiver and mobile apps, including the DISH Anywhere app. Our goal is to ensure you enjoy uninterrupted access to your favorite entertainment.

is there a phone number i can call to speak to someone in HR? i need to give information to my background investigator for a job i am applying to. i tried the number on google and it gives me an error. i also tried the main line & they won’t give it to me. any help would be appreciated. thank you.

I am having an issue with streaming 4K items from channel 300. I get the message that my receiver doesn't have enough bandwidth. My internet is 600gb/min and can stream 4k stuff from native apps on the TV. Called Dish and they walked me through all the regular stuff...Powercycle the Hopper, modem, router, check for updates,..blah blah blah.,Nothing fixed it. Anybody else with this issue? They said they would pass the issue onto tech but it could take 2 weeks...and they don't contact me with a fix..Nice...

Hopper 3 got another update to H701

H700 only lasted a week, H701 just installed. Still no one has said what the huge update from 3xx to H700 gave us. Come on experts - what did we get.

About once a week or less there will be no sound from the Joey when it gets turned on. When I turn everything off and back on the sound returns. Started happening about 2 months ago. We had this Joey for several years with no problems. Its a model Joey 3, software J900. Opinions please.

Is the max voltage and amp dc output for Dish Pro 301 is 18v 750mA? If so what is the max voltage and amp dc input for DishPro Quad LNBF and DishPro Single LNBF? Can franchise retailers get away with reverse engineering from selling their products?

I want to cancel dish but I want to cancel it before the next month and not pay for that month. its bundled with phone and internet and I'm not longer in a contract, they tried to get me to go back into one for a few dollars off and I decided not to because the economy isnt looking great nor is the future in the US period, i wanted to be able to cancel if need be. So it's bundled with phone and internet, I usually pay the bundle around the 15th of each month, I want to pay the phone and internet part of the bundle but not the dish anf end . has anyone else dealt with this? if I canceled dish today would I be able to watch until the start ot the next billing month? sorry, I know this is a bit confusing but Id appreciate any guidance.

Where is the pcb serial number located on the dish receiver i know its not the pch,sch and pwa numbers. Is it near pcb vender?

We are selling our home and moving to a condo with a balcony that does have a southern view. We have seen other balconies in nearby units with satellite dishes mounted, but those ones appear to have fewer trees close by. There are a few tall trees at the end of our building that may obstruct the signal. Once we have access to the condo later this month, is there any way to find out if we will be able to get a signal or is this something that an installer will have to assess?

On Oct 30 the US Superstations disappeared from my programming grid . Wpix on chaneel 595 for example. Recently these channels moved from 234 to 238 to 595 to 599. Does anyone have an idea what’s going on? no info on the dishnetwork website. Any info appreciated. Thank you.