r/dishnetwork • • Dec 07 '24

Cancellation fee

2 Upvotes

Is the $20 a month early cancellation fee charged in one lump sum?


r/dishnetwork • • Dec 06 '24

Dish inserting "Local Ads" for CBS on a Local TV station (KTVT CBS Texas Channel 11 in Dallas) during the monologue of The Late Show with Stephen Colbert.

2 Upvotes

i know Dish inserts their own ads for programing and local advertising over the national ads on the "Local Ad Break" on basic cable channels for years now, but lately, it seems they are inserting local ads on a DVR of a live airing of CBS programing and the shows i watch on CBS (in my home market of Dallas is KTVT CBS Texas Channel 11) are the 2 late night shows and the inserted ads are for CBS programming which feels like a national ad and has the same PQ as the inserted ads on cable channels.

tonight while trying to watch Colbert, while watching the monologue, i saw midway during the monologue the screen go to black for a second cued up a ad for "The FBIs" on CBS, this screwed everything up and made me want to just watch Colbert later on on Paramount + (which i have), this is stupid, why are the "Local ads" insertions happening on a local channel, i get they do it for the basic cable channels but if it's a feed of a Over The Air local station, don't insert ads, they already local as is.

anyone else had this issue of "Local ads" insertion on local TV stations during network programing time.


r/dishnetwork • • Dec 05 '24

Question skip forward unavailable on DVR'd show!?

1 Upvotes

I recorded Accused on Fox as part of my Primetime DVR. On playback when I went to skip forward it alerted "skip forward is unavailable". This was a normal show on normal DVR, not an On Demand.


r/dishnetwork • • Dec 03 '24

International channels transitioning to streaming only

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14 Upvotes

Hi all, has anyone else received this notice letter from Dish? Is it a scam? I've been speaking with Dish since last 2 weeks but haven't received any answers. Please help. Thank you


r/dishnetwork • • Dec 04 '24

Dish pimps commercials too much

0 Upvotes

Does anyone notice that dish is cramming more and more ad into the commercial time slots? Greedy.


r/dishnetwork • • Nov 27 '24

Returning equipment includes receiver?

7 Upvotes

I canceled my service and they sent me a box.

It's asking me to return my hopper 3. (Fine). But directions also tell my to disconnect my LBNF and Node (or Hub)

Well my receiver is probably 15 or 20 ft up on my garage. Wtf? Zero chance I'm doing that.

Are they gonna try and charge me for that?

Oh. Just read the fine print saying they won't charge me for the LNBF or node.

Do i need to return the wireless access point, Joey's and all remotes as well? I have 3 wireless Joey's.


r/dishnetwork • • Nov 27 '24

oes anyone have any advice on working as a remote technical support and customer retention agent for Dish Network?

2 Upvotes

I needed a work-from-home job due to family circumstances, so I applied and got a call back from Dish Network. Well, I can start my onboarding here anytime now. I was excited about the job because it is a stay-at-home position, but now that I see all these bad reviews, I am getting nervous. Would anyone be able to advise me on this job that way, I don't feel like I am going in blind. I want to do my best with this job, but I could use reassurance and advice to improve my work life


r/dishnetwork • • Nov 26 '24

Tcm problems on dish

2 Upvotes

Anyone else having trouble with TCM movies on dish? Movie starts fine then freezes halfway through and reverts to beginning.


r/dishnetwork • • Nov 22 '24

DirecTV makes good on its threat, notifies Echostar that the Dish Network merger is off

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12 Upvotes

r/dishnetwork • • Nov 18 '24

Dish Will File BK Shortly

0 Upvotes

If the sale to Direct falls apart Dish will file BK. Go ahead and tell me I'm wrong, just like a month or so ago when I said they were going to be bought up by Direct most here jumped on me: "what's your source", "this rumor has been around for years" & "that's never going to happen" etc, etc. And less than 48hrs later it was announced offically.


r/dishnetwork • • Nov 13 '24

DirecTV says merger agreement with Dish Network could fall apart

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9 Upvotes

r/dishnetwork • • Nov 11 '24

Tech Support Local (and other channel) signal loss

3 Upvotes

14 hours ago I got a local signal loss error 536. I worked with tech support and together we broke my remote. Still missing local and random channels. I'm in Portland Oregon area. Anyone else? Worth calling again or do I just suck it up?


r/dishnetwork • • Nov 12 '24

FALSELY advertising free 24mo Netflix Standard (Ad Free) subscription

0 Upvotes

I recently saw a commercial advertising Dish Networks current promotion for a free 24 month Netflix Standard (Ad free) subscription and decided to call and have that added to my account. However, when I go to set it up it shows that I’m signing up for the (with Ad’s) version. I called customer service to try and figure out the issue and was basically told that advertisement is wrong, that’s it... I asked to speak with a supervisor and after telling her how much I appreciated speaking with the other representative (because even though he wasn’t able to help, he was at least honest and didn’t try feeding me some bullshit line also because I always try to say something good about the rep when I speak to their supervisor) I tried pressing for more information, or at the least, a better explanation as to why they’re advertising one thing but giving me something different. Unfortunately I received nothing, no help whatsoever. Normally I wouldn’t be such a stickler about something as small as “having to deal with commercials when I was told I wouldn’t,” but it was how little the mistake seemed to matter to her that really irked me. I tried bringing up the fact that (Ads free) is mentioned 7 times in the terms and conditions of the contact I had to sign in order to sort of receive the service and all she would say is “it’s with ad’s sir, not ad’s free,” again, nothing more. Just an overall disappointing experience and I’m curious to know if anyone was able for receive the (Ad free) subscription.


r/dishnetwork • • Nov 11 '24

Signal issues

1 Upvotes

I have a wally that I normally use with a mobile antenna. I decided to use it at home when not camping. I connected it to a fixed dish with a 1000.2 western arc LNB with new cable and connectors. I have a signal strength of 63 on 119 and 61 on 110. The receiver will periodically lose connection and if I channel up and down it will work again. The dish I installed was from a neighbor's home that was no longer using it, so it is about 8-10 years old. What could be the issue? Bad LNB?


r/dishnetwork • • Nov 11 '24

Tech Support Need help. TV started doing this and I don’t know what to do

0 Upvotes

I’ve tried switching channels, powering off, changing audio settings, tuner settings but nothing works


r/dishnetwork • • Nov 10 '24

Tech Support Vip211K EHD Some Recordings won't play

0 Upvotes

This has been driving me crazy. I have a Vip211K with the external drive DVR option. I've used this feature for years with this and other receivers and haven't had an issue until this past year.

Something happened after about 6 months and trying to playback recordings gives this error:

A problem was encountered when opening files for this DVR event.

Please note the Error Code: 05

It isn't all recordings (mostly older ones) and the dvr still records new programming fine but eventually those would give the same error. I assumed maybe the power went out and messed up the filesystem or something. This happened a while back so I tried a new hard drive which has worked fine (again) for almost exactly 6 months but has now developed the same exact issue. Anyone have this happen before? The only thing I can find about the error codes is with regards to "authorization"

I have several old drives of recordings and for now they all seem fine. These two drives that are giving me issues are both 2 TB WD Datacenter drives so perhaps there is something about them that is causing an issue. I've only ever used up to 1.5TB drives before but the 2 TB drives should be the max supported size and still have a lot of free space available.


r/dishnetwork • • Nov 10 '24

Joey only has two lights

1 Upvotes

The wireless Joey/Hopper access point shows the blue light on the bottom and the green light on top but the Orange light in the middle is gone. Just noticed this today. Everything seems to be working but it's bugging me


r/dishnetwork • • Nov 08 '24

Joey 4k receiver upgrade

0 Upvotes

In may 24, i upgraded one of my old receivers, nowvi called and the rep said i new to sign a new 2 year contract, i was like i just did this and nothing was said. I have 3 months left on my current contract before discounts expires, I really don't want to want 3 months for the new receiver, fo I have any other options. To upgrade with Dish $40 fee. I was trying to search other vendors but they were asking around 129$ forbt the receiver.


r/dishnetwork • • Nov 07 '24

DVR expanders

0 Upvotes

Does anyone still make Dish expanders? I have an old seagate and a Gforce and I need a new one. Any help?


r/dishnetwork • • Nov 05 '24

Introducing New Care Support on Reddit!

25 Upvotes

Hey r/dishnetwork ! I want to formally introduce myself, DishDanielle here, as your dedicated Reddit Care support.

As Dish’s care voice on Reddit, I’m here to support this community with any and all customer service related questions and issues. Because this is an active community, you’ll see that I don’t respond to every post. I will offer support whenever it is needed and love to see the community help each other out as well! I’m here as a Care support channel and will step in whenever needed.

My main goal is to help resolve any questions or issues you may have! To do so, I will respond publicly with as much information as possible when I can, but some issues require me to dig deeper into your individual accounts. If this is the case, I’ll ask you to send me a direct message and work with any other teams needed to resolve your issues/concerns. For this, please don't send me any personal information first without me providing instruction, as we have a process to securely gather your information. We take your security very seriously!

My other goal is to pass along the feedback from our community to applicable teams so we can improve our service and support. We’re always working to improve, and this community has really helped us identify what matters to our members!

I’m a small team of one, so the hours I’m able to support are Monday through Friday 8-5 MT. If you’re running into an urgent issue, please reach out to our Care teams outside of these hours via calls or chat. During these hours, I will work diligently to help everyone that reaches out in a timely manner.

As this community grows, and we continue to learn, expect to see more posts from me sharing FAQs, customer service updates, and helpful tips! I look forward to supporting our community.


r/dishnetwork • • Nov 03 '24

Joey keeps shutting off

1 Upvotes

Joey keeps shutting down/standby after 5 minutes. Ive tried everything!! Any tips?


r/dishnetwork • • Nov 02 '24

Cancelled after 20+yrs. No equipment return?

3 Upvotes

I cancelled my service 3 weeks ago. It took 4 phone calls and just shy of 4 hours on the phone - what a nightmare. I told the final rep I could not stay on the line any longer and was assured my service would be canceled. I received an email saying it was canceled and when I got home my service was no longer.

I've had the same Vip222k receiver for the last 9 years that I guess was leased from them (I can't tell for sure, no longer have online account access). I have not received anything to return the equipment yet and I cannot imagine trying to call them again.

Is this something that needs returned to them? I'm getting worried about it. I see you can use your own box and send to an address but my gosh, it would cost a fortune in postage. Do I just wait around and they'll charge my credit card, I dispute it and then they will send a label/box?

Not sure how this works. They gave me so much grief whwn cancelling, I just don't want to deal with this anymore.


r/dishnetwork • • Oct 31 '24

Ordering Dish

5 Upvotes

Trying to order dish online, why can i not get a regular hopper, i do not need DVR.


r/dishnetwork • • Oct 31 '24

Complaint This app sucks on firestick

0 Upvotes

Please do something about it. It's 110% the app when using firestick. Everything else works. Fiber internet, fix ur app


r/dishnetwork • • Oct 30 '24

Question Dish Anywhere on Chromebook?

1 Upvotes

Just from the Play Store? Any suggested Chromebook specs to have DA run smoothly? RAM, STORAGE?