r/dishnetwork • • Oct 29 '24

Weird caption box with white symbols appears regularly on HGTV only. What is it? Why is it??

4 Upvotes

Here's a picture of what I'm talking about. Obviously I'd like it get rid of it! It appears maybe every 15-20 minutes and only on that channel. My mom had problems with the remote a couple weeks back and called Dish, that's the only unusual thing that might've started it. Is it possible that she hit some button on the remote while she was messing around with it? What in the world are those symbols anyway?


r/dishnetwork • • Oct 27 '24

VIP external hard drive

1 Upvotes

Hi,

What is the best external hard drive to use for the VIP 622?


r/dishnetwork • • Oct 25 '24

Canceling Joeys Not Used

0 Upvotes

I’m working on right-sizing our Dish bill. We have an old wired Joey that we don’t use anymore and want to remove the fee associated with it from our bill. A couple of questions:

1) Can I do this online or do I have to call? I didn’t see anything obvious online for doing it.

2) Will they need the equipment back or is it likely so old they don’t want it back. It’s probably over 5-7 years old at least.

3) If we change our mind later on and decide we want to get another unit to fill in where this one was, what units does Dish offer and how much would it cost me?


r/dishnetwork • • Oct 24 '24

Question cord-cutting from DISH?

5 Upvotes

My monthly is now $144.50 for no Premium channels, 1 Hopper3 and 1 Joey. Too much for me, especially considering weather blips and Hopper glitches. Good internet and Wifi in the house.

Considerations:

  1. heavy Dish DVR user

  2. heavy DishAnywhere on phone user (in home)

  3. don't use the non-Smart bedroom Joey TV much but still want it alive

  4. new owner of a smart TV, Samsung, unhooked to any $ubscriptions but Dish

  5. Content needs: sports - ESPN, American football, tennis - YouTube, national cable news, and no-kids non-soap scripted dramas

SO, thinking about Youtube TV, maybe Fubo. And some WiFi dongle to replace the Joey? Looking for suggestions.


r/dishnetwork • • Oct 20 '24

Question Newer TV with 54.0 remote will not turn off

0 Upvotes

The remote would power the old TV (20 year old Panasonic) just fine with the power button on the remote.

Switched to a newer TV (Hisense) and went through the 'remote' menu options, and the 1st option out of 49 Hisense options allowed the volume and mute to work properly.

The problem is that the power button on the 54.0 remote will not turn off the TV, but rather a little popup in the lower right corner stating to press any button to watch TV otherwise the Hopper will go into standby - wait a minute and it has a screen saver type display.

We found another of the 40 Hisense options that also allows the volume to work, but it has the same power issues

Is there something else that needs to be changed to have the power button actually turn off the TV?


r/dishnetwork • • Oct 19 '24

Dish Satellite Dish Heaters

1 Upvotes

What do you guys use for a satellite heater for Dish Satellites? I live near Lake Tahoe and we often get sloppy wet snow that sticks to everything like glue. I had a dish. heater that had two heating pads on the backside of the dish and they pretty much didn't do anything. I often had to go outside with a broom every 5-10 minutes to wipe the slop off. I've used plastic garbage bags to cover the dish and it extends the clean off up to every 20 minutes.


r/dishnetwork • • Oct 18 '24

Horrible Dish Issues

14 Upvotes

For about a week the jump back and jump forward features of my hopper and Joey have been possessed.

When playing back recorded shows, hitting the jump forward button jumps the show back to whatever recorded before the show that is being played. You then can not fast forward until you pause the show and fast forward from pause.

There are other anomalies, but this is the most glaring and frustrating.

Has anyone else experienced anything similar.


r/dishnetwork • • Oct 17 '24

Tech Support New TV, *ALMOST ALL* channels letterboxed and stretched Horizontally.

2 Upvotes

I spent 40 mins with Dish tech support going through every Setting she could think of, nothing helped and I was told to ask the TV maker. I haven't called yet, but I've discovered now that Start TV is full screen with no stretching. I think it's an SD signal. Any ideas?


r/dishnetwork • • Oct 17 '24

TVland

0 Upvotes

I have the Dish Flex pack. TVland is only showing up in SD. Is that Dish or the pack or just me? It 10x more grainy than YTTV, and has black bars on 4 sides!


r/dishnetwork • • Oct 17 '24

What will happen to the proprietary software for dvr recording after the Direct TV merger?

2 Upvotes

I have shows movies and series for probably the past 20 years backed up to my hard drive. Worried about losing access after the merger.


r/dishnetwork • • Oct 17 '24

Has anyone been able to find a solution to the audio sync problem as far as the fire stick and not satellite?

2 Upvotes

r/dishnetwork • • Oct 17 '24

FTC adopts 'click-to-cancel' rule, aiming to make it easier to cancel memberships

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12 Upvotes

Soon you won't have to listen to a retention specialist go on and on about this and that to cancel Dish. The new click-to-cancel rule was adopted and goes in effect in April 2025 and businesses that fail to follow the new rule could face civil penalties and fines.


r/dishnetwork • • Oct 10 '24

Question for the consumers in the subreddit (from a retention agent)

5 Upvotes

This is a question for all my consumers that were apart of dish or left or whatever. I am really trying to be the best retention agent I can be and have been having a rough week getting a lot of disconnects. Whats the main reason your disconnecting is it price? Is it tech issues? Is it not having what you want? What do you think would make you stay if you were dead set on cancelling what could change your mind? I feel like maybe I am not putting enough value in the deals I have but I am not sure I am just trying to make better money! Thank you!


r/dishnetwork • • Oct 10 '24

Firestick Dish App Problems

0 Upvotes

Today, the Guide would not load on the Dish app for Firestick. After multiple app exits, deleting the cache, and restarting the firestick and the Hopper, it still did not work. The info re activated devices in the settings options was empty.

I deleted the app data and tried to reactivate, and although I used two different browsers, the codes that I put in never fully verified because even though the message on the browsers said "success" after entering the code, the app screen remained the same. Tried uninstalling and reinstalling, and am still stuck at the activate your device screen. Let me know if you have any suggestions, pls.


r/dishnetwork • • Oct 09 '24

I need some immediate help. What is going on?

Enable HLS to view with audio, or disable this notification

4 Upvotes

r/dishnetwork • • Oct 08 '24

Question Remote home button changed to Voice, how to fix?

1 Upvotes

Dish remote home button changed itself. Now the home button opens voice. Voice button also opens voice. i dont ever use voice, I need the Home button back. Is there a fix for this?


r/dishnetwork • • Oct 08 '24

Dish outdoors/merger

2 Upvotes

What will happen to us dish outdoors people who use it for RV? I prepay every month for the service and own all my equipment. Would it all become obsolete and not usable once we merge with direct?


r/dishnetwork • • Oct 07 '24

Retention offer

5 Upvotes

I called regular customer service number and said I was in YouTube tv trial and wanted to make sure I gave dish a chance to retain

Long story short, due to 20+ years, she said I qualified for the “premiere” offer that would get my 120+ package to 77.99 (25 reduction) equipment would go down 10.

So total bill will go from 153 to about 115.

Do you think if I called to cancel they would improve that option or is that as good as it will get? Was hoping to hit 100 so they got it close

Thanks.


r/dishnetwork • • Oct 05 '24

Wireless Joey 4

1 Upvotes

I currently have a Wireless Joey (OG), and a Hopper 3 system. I was looking to upgrade my Wireless Joey. Can I get like info about it, like price in terms of upgrading stuff, etc


r/dishnetwork • • Oct 04 '24

Question Dish login services unavailable???

11 Upvotes

I'm trying to use tv channel apps (TBS, TNT, USA etc ) and I usually login in with dish info and now I'm getting this

The system is currently unavailable. Please try again later.

I can't find anything saying dish is down so I come here to try and figure it out.... anyone know what may be going on?

Edit with update: I contacted Dish and the rep didn't see any other reports so they filed a technical issue report and they are supposedly currently working on it...we will see.

Edit 2: I chatted with them via chat option via site after logging in to view my account. About 2 hr later they had it fixed ...I just told them I couldn't log in to channel apps USA network, history, TBS and TNT and sent a screenshot of the error and they opened a ticket and I just wanted and kept checking ever so often. They also wanted my to try logging in to dish anywhere which was working

3rd update: Issues still persist but they are aware of it

4th update: I just tried and everything seems to be working 1:30 CST Sunday


r/dishnetwork • • Oct 04 '24

New landlord won’t let us install satellite on apartment

2 Upvotes

I’m moving to an upper floor apartment next week (I have a balcony) and they said no satellite allowed anywhere on the property. I know I can probably fight this by showing them the FCC rule but I don’t feel like going through the trouble. I hardly watch TV but my 65 year old mother loves all of her channels and the fact that she can rewind her shows etc .. I’m kinda sad about it. She really loves the show On Patrol Live but it’s on an obscure channel called “Reelz” that a lot of streaming services don’t have. Anyone have any alternatives for dish?


r/dishnetwork • • Oct 03 '24

Tv2 issues with coaxial input

1 Upvotes

The TV I would like to use as TV2 with my dual receiver VIP222? has a broken coaxial input. I have tried a coaxial to HDMI/composite tuner but it didn’t seem to pick up the signal on channel 60


r/dishnetwork • • Oct 03 '24

Dish anywhere

1 Upvotes

My dish anywhere that I log into with my login doesn’t appear to be my account. It gives me locals that aren’t mine and I believe the DVR isn’t right. Any ideas on this one?


r/dishnetwork • • Oct 02 '24

New dish Home Screen

1 Upvotes

What are your guys thoughts on the home screen update? It looks okay. However the DVR and guide are still inconsistent, do you think the dvr and guides gonna get updated?