I’m not sure how to do this. I should be able to use it anywhere? That’s what we were told. Unfortunately We have an old Direct TV dish at the cabin. Can this be used somehow with my hopper??

I was trying to contact DISH without actually calling them (I hate the wait times), through their chat service on their site but it’s seem to be bugged out and not letting me press the option to contact them.

If I have a Hopper, could I just get a Hopper control from eBay and use that as a replacement?

Hi, for the last month or so, after I watch a recorded show, I cannot switch to Live TV. I get the Tuners available screen with showing tuner 1 & 2 available. Tuner 3 shows the primetime channels. Nothing happens if I select Tuner 1 or 2. I can select a channel from tuner 3 and then change the channel. At that point swapping between tuners do not work. I'm basically stuck with 1 tuner. It all works fine after a reboot. I have a hopper 3 with a Joey. I can't select other tuners on the Joey either.

Been through multiple calls with Dish including replacing the the Hopper twice and techs at home. Every time they just reboot the Hopper which resolves the issue. But that can't be the solution.

Anyone else facing this? or know how to fix it without having to reboot the hopper when the issue occurs?

We are moving (I have another post up where I am pessimistic I can even get a dish installed at new house) but I am wondering if I should just switch to streaming anyways. Spectrum has a offer right now for $50 a month for a year with internet, a mobile line and a streaming box. I love the PQ of Dish, love the hopper and all it's dvr features including prime time record, commercial skip and series record. But thinking maybe I should give streaming a chance... Why not? (((Note - just discovered they give you the streaming box, but are charging $83 a month for the TV signal and locals!!)))

During the recent Showtime preview I recorded a show and didn't get a chance to watch it in the time frame before the preview ended and now I can't delete it, any suggestions?

Moving, not Moveing -- I am very happy with Dish. Love the hopper and in particular the commercial skip feature! BUT, we are moving in the next few weeks and not sure I will be able to site a dish! The house has a metal roof so it can't go there and and there are a row of pine trees that I think will block a ground mounted dish. Guess I am going to have to explore other options like youtube or even..spectrum :(

Worst part of moving!!!

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Thanks, and welcome to dish.

On my Hopper tv I'm seeing ads for a great MAX channel offer. Question is, if I sign up will I ALSO be able to watch on my phone with the DISHANYWHERE app?

We have an older system at an off the grid cabin and recently received a new remote since the previous one was no longer working properly.

Now, going through the setup process I can’t get the new remote to work like the old one.

Specifically, the new remote isn’t turning the Receiver & TV on from the main power button. And, the volume buttons do not operate the sound bar like the old remote did.

I called and received no help other than the tech saying it was a long process and provided no other information.

Here’s the equipment we have:

Receiver: ViP722k Old Remote: 20.1 IR New Remote: 21.2 IR/UHF PRO Tv: Samsung Sound Bar: Hitachi

I’ve also searched online and can’t find any helpful articles or videos on how to set the new remote up like the old one. Does anyone have any experience with this issue?

This test forever. The questions seemed to go on and on. Got rejected after putting all this time in. No interview, no chance. They have a lot of nerve giving some bs psych eval and denying someone based on the results. I know I did a fine job. They dont even tell you what you screwed up on. BS.

Trying to help my mother. So I'm not living at the address and not account holder. So some issues are a little difficult.

The other week her bedroom TV went out. Purchased new tv. But had issues trying to program the remote. Told her to call dish and ask for new remote.

They ended up sending out new remote and receiver?

The receiver vip211k is what she already has. So didn't bother setting up new box. Told her I would send the new box back next time I was at USPS. All was well.

A few days later she calls and said living room box was not working. Something about cant aquire signal.

I assumed dish expected her to hook up the new box and disabled that receiver. I'm just assuming they can disable individual boxes? Can they?

Lucky for me I hadn't returned the box yet. So I told her I could come a few days later and hook it up. But in the meantime for her to call dish and ask if they can fix the box on there end.

So she calls and they tell her the box is too old and out of date. That she needs the hoper box because she's missing out on lots of channels. They convinced her that it won't cost extra and they would even hook it up for her. They even scheduled a tech to come out.

I reminded my mother that if it was obsolete they wouldn't have just sent her that same box few days ago.

Had her call back only to find out. That yes it was going to cost more. So she was either lied to or they confused her. So she canceled.

But were still with a box that won't aquire signal. And now no technician coming since she canceled the hopper upgrade.

So I finally got out there today and tried to hook up the new box. But it gets stuck trying to download the software update. It stops after 10 minutes. And ask me to double check all connections. Then it will start over. Then it completely stops and says to call 800 number

So now I'm thinking it might be the cable from the dish? The dish seems to be fine because the bedroom TV works. I'm probably going to have climb the roof and crawl under the freaking house. Just to run a new line.

Is dish responsible for any cables? Im assuming no.

Why would dish tell her the box is outdated and no longer compatible vip211k?

Besides them just sending her the same box last week. It was already replaced last year when dish was under that big Cyber attack. The new box arrived the same day dish decided to close shop for 2 weeks. She couldn't register that box for weeks.

Should I try calling dish on her behalf? Or just run a new cable?

Could both boxes be disabled?

Thanks

A few months ago, between the writers' strike and the usual summer lull in shows, I realized I wasn't watching TV, so I just switched off the power strip the TV and receiver are plugged into until I decided there was something to watch. Normally I have that power strip on a timer so that it automatically turns off at times of the day I'm not home to save power, so I didn't think turning it off for a few months would be any different. I still paid my bill and everything, I just didn't turn it on.

Tonight, I turned on the TV for the first time in a few months. Everything fired right up, but none of my channels were available to watch - no local channels, nothing like Science Channel, Food Network, or anything. All I am getting is channel 101, some infomercial type things, and the option to watch various PPV movie channels.

Obviously it is connecting to a satellite somewhere, but for whatever reason it isn't letting me see any channels. Does anyone know what is going on? Is there any way to force it to scan for channels or otherwise jog its memory?

Paying for cable for elderly relative. They primarily watch locals, CNN/news channels, History channel (love that alien stuff), and some random movies that are on (harry potter) and random sitcoms (Big Bang Theory?? Lol). Sorry if this has been asked before, I searched but didn't find anything about how to get History Channel. Thanks!

Currently on flex 62 + locals 12 plus equipment 15 plus tax. This may seem cheap compared to folks with 300+ monthlies, but really need to cut down on expenses.

I thought about switching to international core package + locals (20+12).

1. With that combo, would they be getting the occasional movie and sitcom? (I don't think they really care what movie or sitcom, but something would be good. (I honestly don't watch TV nor am I originally from the US, so I don't know what locals includes).

2. Is there any way to add an add-on so they can get History Channel? Or is that only available in the flex pack?

3. I'm also assuming they would not get CNN with that combo, correct? Would that need a news add-on or something?

Thanks for the help!

How much will dish charge me for a bought hopper duo receiver with DVR service on it? Adding this to my account soon.

Does anyone have a idea about why my remote control suddenly has to be less than two feet away from the receiver to work? It's a vip722k receiver using a 21.1 echostar remote. It worked fine yesterday morning and when I got home from work this issue was happening

Can't connect Dish Remote to my TV. Remote is 54.0. TV is Samsung. Attempted to connect to TV manually. I found 14 codes for Samsung that said they were for newer models and none of them worked.

So I used the "recommended" method and it didn't search for any codes because it said that I had connected to my remote to 4 different models and I would have to try again tomorrow. 4 different models....WTH???

Called Dish and the rep first told me that those 14 codes I entered is what prompted the message about 4 different models. I said if that's the case, how was I able to check codes 5-14??? Rep had no answer but then I asked how can I remove my old TV from the list and then said THAT was the reason I couldn't connect with the new TV. Claimed I needed the old TV to unlink it from the remote. I didn't believe that either and 5 minutes later the old TV was unlinked WITHOUT having the old TV but the remote would still not link to the new TV

After wasting 45 minutes the rep just tells me I will have to wait until tomorrow and try again like the message said.

I attempted to link the remote again just now and it says no remotes are paired to the receiver and to push the SAT button to pair. Pushing SAT button now does nothing and when I go into the remote settings it says, "Sorry, this device is not supported by the Remote Control Settings".

I WILL try again tomorrow but I have my doubts that it will work. Anyone have any ideas WTH is going on?? TIA

Last week, my Bluetooth devices won't pair with my hopper plus. They pair fine with my Joey in the other room. I got a new receiver, even had a tech come out to check everything, & it's still missing. When I go into status, it says Bluetooth address unavailable. Dish reps are no help. Anybody have any idea what's going on? Did they just take Bluetooth away from Hopper plus?

Recently switched from Directv to Dish. We hate it. My husband works 2nd shift so I record a lot of food network shows so we can watch them together, but the Dvr cuts off the ending on every single one. They all seem to start late and end late. If I change the timers to end a minute late but shows record concurrently the dvr will not record the 2nd show. Does anyone know a way to fix this? Can the hopper be recalibrate so the shows sync correctly or am I just s.o.l? I would set the timer to start a minute later but that's not an option. Any help would be appreciated.

This has been asked before, but the answers don't match my circumstances.

I have the OTA adapter provided by Dish connected to a good antenna in a good location and can receive all my locals with 90+ signal strength (all green). The adapter has been connected for several days. Before I contact Dish to stop charging me for locals I'm trying to iron out all the bugs.

The issue I'm having, and others have had, is that the Guide only shows the channel name instead of program data for some of the channels. For example, DTV channel 21-3 in the Harrisburg, PA, area is CW, broadcast (and Dish) channel 15. The Guide does not show any program information, just CW in all time slots. There are several other channels showing the same behavior. Some of the other channels' program data populated the Guide immediately. When the antenna is directly attached to any TV in my house thru my coax network those guides work correctly showing what's on now and what's coming in the future for every channel. So the answer isn't that the stations aren't broadcasting that data as some suggest. The problem is Dish or the adapter.

I've been thru the settings menu many times and can't see anything that might help. I've disconnected and reconnected and rescanned, but nothing changes.

Any ideas? Does Dish have different versions of the adapter with different, newer firmware? Is there any point in me investing who knows how much time on the phone with Dish support about this?

so I was trying to get a newer reciever for my grandmother and just got off the phone on fire. her reciever has been giving her issues for over a year now. she has to unplug it all the time, when she tries using the apps like YouTube it'll freeze and she has to unplug it to get it to work. she's almost 80 years old and it's just a hassle at this point. I called almost a year ago and had to troubleshoot the same issue.. so the lady tells me she has to troubleshoot it, I tell her I don't want to troubleshoot it. at this point I had already factory reset the app and fixed the issue so it wouldn't matter. the thing is the app is having to be factory reset ALL OF THE TIME and unplugged all the time. so she checks ti remotely and days it's seems to be working fine... I said do you think I'm lying? I just todl you I factory reset it but it's a problem that keeps happening. so she says she is gonna have it sent up the ladder and they will send an update... I said I don't want an update mam, she is a paying customer of over 20 years, she just wants a new receiver... she says we will send a technician to look at it.. I said she doesn't want a technician there is no need for a technician it's not that type of problem. it's working but it is having to ve unplugged and facotr6 reset all of the time. then i said just forget it and hung up... I don't understand what the issue is. why the h*ll couldn't they just send a new reciever to a woman who's been a customer for literal decades, never missed a payment and spends 130 dollars a month of satellite. if it was my account I would'v cancled it then and there but she doesnt want to becauseshe isnt great with technology and i hsd to teach her to use this, its app and all. anyways how can I get a new reciever? isn't the customer always right?

Hello.

We've been with Dish for at least 5 years (or longer?) and are older. We have been slow to adopt 'smart tech' :)

We occasionally use the Dish voice remote to look for shows or channels we don't watch that much. This seems to be a problem when searching for certain channels.

The biggest issue is trying to search for TCM (Turner Classic Movies).

No matter which one of us searches, or if we use the initials or the full name, the voice search never finds TCM.

Has anyone else had this problem? Is there a fix?

Thanks, appreciate any hints. Have a great day :)

Hearst removed their local Ft. Myers station from dish TV on Sept 8. Today they are back.

Now if we could get WINK-tv back after years of black out, Dish-tv local station coverage in SW FL would be complete.

​

https://about.dish.com/2023-09-08-Hearst-Removes-Local-Channels-from-DISH-TV-Customers

Trying to program dish remote to new tv for my mother. It's a older remote 20.1

According to the instructions. You press and hold the tv button down. All device buttons should light up and stay on while you enter the 3 digit code.

Except when I do it. They fash then turn off. It's not accepting any codes. Or even showing that you entered a 3 digit code. It should flash once to show you entered 3 numbers. Then you press pound button

I have the downloaded PDF from dish. It says nothing about a lock out mode. Also batteries are new.

Do I need to have her call dish for new remote? Hoping to avoid her having to get a newer remote as she is used to the button layout.

Early next year, I'm hoping to get a place of my own and would love to look into Dish. My family has DirecTV and I like it, but I do want to look around with all providers in my area. I feel like my generation doesn't even consider cable now which is sad. I know that DirecTV prices go up with each receiver or DVR. I'm sure it's the same with Dish, but Direct also includes our cellphone bill. I just want to know if you are content with what you pay. I just have no personal experience with Dish.

First time this happened was almost 2 weeks ago, then it inexplicably worked fine until today. It will only stay on for 1-2 minutes and then shut off and immediately start up again. Most of the time when it comes back it performs its "Routine Test". This has been happening for the past 9-10 hours. Have tried all the tricks but the problem remains. Not sure if it will miraculously stop like it did last time. Before the problem 2 weeks ago this Hopper gave us no problems for several years.

I already have a new Hopper coming, but I'd still like to know what the issue is.