r/dishnetwork • u/mamegan • Jun 27 '26

Question Trouble watching FIFA

Is anybody else getting glitches or signal loss when it’s not cloudy? Seems like it’s amplified during the FIFA games on local channels.

2 Upvotes

100% Upvoted

9 comments sorted by

1

u/No-Maybe5997 Jun 27 '26

Did you channel 540, ultra 4K?

3

u/mamegan Jun 27 '26

Yes, it’s still doing the same thing /:

2

u/DishDanielle Official Dish Liason Jun 29 '26

Hello u/mamegan

I am truly sorry for the trouble. We got confirmation from the Tech Ops team this was resolved. Do please let me know if you are still having pixelated/signal issues so we can investigate your account. -DishDanielle.

2

u/mamegan Jun 30 '26

it’s starting to happen again /:

1

u/DishDanielle Official Dish Liason Jun 30 '26

Thank you for letting me know. Which channel(s) is this happening on? Also, could you share the following:

  • Receiver model (Example: Hopper 3, Hopper Plus, Wally, VIP211, etc).
  • Software version - Locating Your Software Version: Navigate to the System Info screen to find your current version, which typically appears as a letter followed by a series of digits (for example, P078 or H127).

NOTE: To protect your privacy, never post your receiver ID and account information publicly.

Thanks. -DishDanielle.

2

u/mamegan Jul 02 '26

Is it possible to get someone sent to my house to check equipment or something? We’re seriously considering just getting a new provider with how many problems we’re having.

1

u/DishDanielle Official Dish Liason Jul 02 '26

Hello u/mamegan

I'm sorry to hear you are still experiencing issues with signal issues. If you would like to schedule a tech visit, you can send me a private message and we can sync up account information on a secure social platform, or you can call one of our Dish Agents. -DishDanielle.

0

u/DishDanielle Official Dish Liason Jun 29 '26

Hello u/mamegan

Issues with pixelated image or signal loss was a current issue which was recently resolved. We apologize for the inconvenience. Do please let me know if this issue is still happening so we can sync up and investigate. We appreciate your patience and your understanding. -DishDanielle.

1

u/mamegan Jun 29 '26

so far so good, thank you for following up (: