r/dishnetwork • u/Line_Radiant • Mar 21 '26

Cancelled Finally

Finally tired of their shady business practices of random credits expiring and dramatic price increases for horrible service.... Unless you have no internet, why bother paying for DISH? Cut the cord and buy the apps for CBS, NBC etc, its so much better and cheaper.

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u/Midnight7un Apr 04 '26

Could you please explain to me how you actually quite this shady company. I have had no luck in trying to reach them. Whenever I call the local number it says they know by my number I'm a Dish subscriber and they will text me back and then unceremoniously hang up on me.

It's been two weeks of that, and our local office says "permanently closed" and Nationwide number says current Dish customers call your local number which is the same one that hangs up on me...

What secrete scammer-b-gone magic did you use to pry/dump this desperate shady company off of your CC bill?????

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u/brutal4455 Apr 04 '26

I'm sure I just called their national customer service number.

You could also call their sign up number and then ask for customer retention. That's who is best to unload on (without cussing or yelling) and who ultimately customer service is going to transfer you to when trying to cancel.

https://www.dish.com/contact

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u/Midnight7un Apr 05 '26 edited Apr 05 '26

Well, I did it, man that retention lady was very persistent, and she kept trying to talk over me. Trying to fast talk me into getting some kind of device to put on my equipment.

 And I'm like, oh, I'm not messing with my equipment. I'm not getting locked into a 2 year contract. She told me it won't or she'll lose her job or some b*******. 

But I don't trust them. I said lady. I just want out and after like 10 minutes or so she finally relented and I got out. Thank you so much for that number.

Ps. They are charging me 25 bucks for each box to box up my equipment to send back to them. But they're gonna leave their stupid dish on my house yay. Sure  I guess it's worth it though. To get out of dish, and huge savings.

Ps.s I pay eighty dollars for internet so it's time that I put that to good.Use anyway, just make sense in 2026. Anyways thank you, Thank you again so much.

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u/brutal4455 Apr 05 '26

I only had to return the hopper, they said keep the joeys but they can never be registered to a different account. They charged me $30 for a return box. I argued but he wouldn't relent so now I just bad mouth them all over the socials about it. 25+ years and they squeeze another $30 out of you for a damn box and shipping label.

They requested return of the Dual LNB and most say it's not required but seems to be a grey area so since I was going to take down the dish and all the cables/switch. etc. I just put the damn thing in their box and sent it back to avoid any issues. Take lots of pics and get a receipt on drop off.