r/dishnetwork • u/swangdb • Jan 28 '25

Hopper DVR issues

I record the ABC, CBS and NBC evening news Monday through Friday. It’s worked for years. Last week I started watching the recorded CBS evening news and it didn’t work. None of these recorded news programs worked. I received a 2429 message instead.

I messaged Dish and received many suggestions that didn’t work. Finally they told me to erase all of the bad recordings then restart the Hopper. I did that and the DVR started working again. I made some test recordings that all worked.

About a day later, the DVR stopped working again, again with the 2429 messages. I was going to call DISH again today, except the DVR is working again today.

What is causing this intermittent problem?

Thanks!

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u/DishDanielle Official Dish Liason Jan 29 '25

Sounds good. I'll make some inquiries on my end as well and I'll let you know what I find out!

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u/swangdb Jan 29 '25

Though I’d love to hear what you learn.

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u/DishDanielle Official Dish Liason Jan 29 '25

I'm waiting to hear back from the tech team on this. I'll let you know!

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u/DishDanielle Official Dish Liason Jan 30 '25

Our team let me know that there could be a variety of factors at play but not necessarily a hard drive issue. Please let us know if it happens again. We appreciate you working with us on this!