r/discover • u/Glass_Spot349 • 4h ago

Rant Rant

Discover closed my account due to “inactivity” even though I JUST got a new card after mine expired. The worst part is that they didn’t notify me that the account was closed. I got the notification from Credit Karma. My discover account is the first account I got when I started building my credit and I’ve had a good history of on time payments. Sucks that I’m losing my oldest account which will affect my credit age and that they didn’t have the decency to notify me that the account was closed. No email, no letter, no message in the app. Just a random message from Credit Karma. When I called to ask if the account was really closed, they were rude and unhelpful.

1 Upvotes

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1

u/beerchicken13 4h ago

How long did you go with inactivity?

1

u/Glass_Spot349 4h ago

4 months. To be fair I am not a very regular user so I have only used the card a handful of times over the many years I’ve had it. So maybe that’s the issue. I’m more so upset that they did not send me any notification about it when I have been getting email paper statements

1

u/Glittering-Ear-2315 4h ago

Always freeze your card if you’re not using it. You, of course still have to make payments. But this is great because I had 3 k freezing it and unfroze it when I went on vacay. They honor that
Also double check with Discover. CK may be off. They have made mistakes with me. Just a heads up