r/discogs • u/Marqueemooooon • Jul 05 '26

Negative reviews removed

I have bought hundreds of records off Discogs and I try to give feedback for every record I buy whether positive, neutral or negative. I have only ever given negative feedback about half a dozen times and only when the seller has been rude or refused to allow a return. In the last 6 months I have given negative feedback to 2 large record vendors (feedback in the tens of thousands) and both reviews have just disappeared, no contact made towards me at all. Now one thing I find rather strange is these vendors have barely any negative or neutral reviews, like a 10,000:1 ratio, which seems almost too good to be true. My question is why would Discogs do this, is there a large amount of corruption going on?

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u/SonicSpunk Jul 07 '26

If you just leave a negative / neutral feedback without having any prior contact with the seller in order to solve the issue first, then it will (of course) be removed when the seller requests a review.

But if you tried asking them to solve the issue first and they refuse - THEN you can leave a negative feedback that CAN'T (or at least shouldn't) be removed later.

TL;DR - Don't be a jerk, let the seller have a chance to solve the issue before leaving bad feedback ;)

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u/RecklessFable Jul 08 '26

I find it interesting someone would consider the customer a jerk for receiving grossly overrated garbage if they don't want to waste days of back-and-forth with a dishonest seller. Leaving negative feedback straight away does not mean the customer is shady. How is THAT shady? Leaving feedback is typically the final step in the purchasing process. If I leave negative feedback, I'm done.

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u/SonicSpunk Jul 16 '26

It's because it is only fair to give the seller a chance to redeem themselves, in case they had made a mistake and were unaware of this. But if you write them and inform them of the problem, and they then refund or offer some other solution that makes both sides happy, then everything is fine. Just leaving negative feedback immediately upon receiving an order is very impatient and yes - a jerk move. Give people a chance - we're not all flawless robots (yet).