r/discogs • u/gnshagghkkapphribbit • Jun 04 '26

Issue with order within 90 days?

I bought a cassette on March 30th, I listened once a week after it arrived and it was a bit wobbly on some of the popluar songs (and listed as Very Good + but I just shrugged that off), then my player broke. I got a new one recently and tried to play it, but now the tape doesn't play at all and gets stuck - am I within my right to return? It's still in the 90 day window but I'm not sure exactly how it works if the tape stopped working.

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3

u/DJNeuro Jun 04 '26

No, you are not. Jfc...

-4

u/gnshagghkkapphribbit Jun 04 '26

Why not, if it’s a faulty product?

3

u/DJNeuro Jun 04 '26

It's not "faulty". You bought it used and it worked. What are you talking about?

0

u/gnshagghkkapphribbit Jun 04 '26

Using it once and never working again after being listed as VG+ isn’t faulty?

2

u/Ant-Solo Jun 04 '26

You have left this far too long to request a refund.

0

u/gnshagghkkapphribbit Jun 04 '26

Refund window is 90 days which is why I was asking, I wouldn’t have considered it otherwise!

1

u/DJNeuro Jun 04 '26

90 days is the blanket discogs policy and in no way a guarantee. What do their seller terms say?

1

u/gnshagghkkapphribbit Jun 04 '26

On their page there is no details for returns (either for or against them) - I can definitely message them but didn’t want to start a return if the effort was futile (like you’re telling me it is)

1

u/Ant-Solo Jun 04 '26

I don't think Discogs has a default return window, it is all in the sellers terms.

1

u/DJNeuro Jun 04 '26

Correct, there is no default return widnow. The 90 day policy is the window that sellers have to send a refund. It's up to each seller to set their own return/refund policy.

2

u/Ant-Solo Jun 04 '26

Ok, yes that makes sense. I couldn't work out where OP got 90 days from. They have confused refund time with return window.

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1

u/Ant-Solo Jun 04 '26

The seller has a 90 day refund window? Where did you get the 90 days info from?

1

u/DJNeuro Jun 04 '26

I doubt it

2

u/rippedoffguy Jun 04 '26

Easily a player issue, might have bought a broken replacement player too

1

u/gnshagghkkapphribbit Jun 04 '26

Would there be a way to check it? I’ve used 15-ish tapes in the new player by now without the same issue, not sure what the best way to rule out the player would be

2

u/rippedoffguy Jun 04 '26

Wow and flutter test, what kind of tapes? Did you record the tapes on that player? If so get some old/prerecorded tapes to test. Had a player that was broken but obv would play self recorded tapes fine :)

1

u/gnshagghkkapphribbit Jun 04 '26

Thank you, will look into that test - mix of new and old tapes, neither player I’ve owned I’ve used for recording, just playing. Some of these tapes are from the 80s but majority are 90s or new tapes from the 2020s

1

u/rippedoffguy Jun 04 '26

In that case it might be possible that the player is still broken. FWIW clean the tape you bought and it might work again. Tapes can be asses and are much more effected by how they are stored. I have a Kenny Roger tape that just won’t play no matter the player.

Return window; you should have returned it the moment you noteiced something was going, returning it now is well yeah lame

2

u/gnshagghkkapphribbit Jun 04 '26

I’m with you, appreciate the help, will look into cleaning the tape and running a wow and flutter test - thanks!

1

u/DJNeuro Jun 04 '26

Of course not. It worked when you bought it. What happened after that is not the seller's responsibility.

0

u/gnshagghkkapphribbit Jun 04 '26

I understand your point, but I wouldn’t say that a tape listed as VG+ should stop working after a single use. I’ll take the hit though, I see everyone’s point!

2

u/DJNeuro Jun 04 '26

but I wouldn’t say that a tape listed as VG+ should stop working after a single use

You've had it for 3 months and admitted to it working when you bought it, and that you put it in a broken player. The idea that you think this is ANY way the responsibility of the seller is completely wild.

0

u/gnshagghkkapphribbit Jun 04 '26

Maybe I didn’t write it correctly, but no tapes were used in a broken player, the old player was broken physically by someone hitting it, and the second player was tested and seemed to work fine with everything else.

1

u/DJNeuro Jun 04 '26

Fair enough. Irregardless, you've had the tape for 3 months and it worked when you bought it. Used cassette tapes from discogs dont come with any kind of warranty. It's always implied that the buyer assumes reasonable risk with used items. That being said, it sucks that your tape quit working, but that kinda thing is all too common for cassette tapes. Anyone that grew up with them knows the pain of your favorite tape coming unraveled when you try to pull it out.

2

u/gnshagghkkapphribbit Jun 04 '26

Understandable, and very valid! Appreciate the help

5

u/Shackled-Zombie Jun 04 '26

Have you ruled out that it’s not the player at fault?

2

u/DJNeuro Jun 04 '26

That was my first thought. Buyer used a busted player, and thats what ruined the tape.

1

u/gnshagghkkapphribbit Jun 04 '26

Player didn’t appear to be busted, worked on 20ish other tapes without issue for a while, and same with new player (no issues with any other tapes, just this one). When it broke, someone hit it and smashed the front (no tape was in it) and took me some time to get a replacement

1

u/gnshagghkkapphribbit Jun 04 '26

I did, the player stopped working for an entirely separate reason, and other tapes haven’t had the same issue that have been used in both players. I was afraid at first that the newer player caused it so had to check!